Question about Dell Axim X5 Pocket PC

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Problem with allignment

When my device (dell axim x5) is in the cradle, connected to my computer, the axim is working very well. But as soon as I take it of the cradle, there is no possibility to go to any program with the touch screen. When I tap in the right upper corner, I get the keyboard in the right down corner. So I suppose this has to do with the allignment. But why is it working well in the cradle, and not in my hands? I have tried to make a soft reset, but that doesn't solve the problem. Please respond if you know how to solve this.

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Re: problem with allignment

This solution really worked, i saw the problem area and used a small piece of electrical tape to cover. I cant believe how easy it was, Thanks alot, Cheers

Posted on Jun 07, 2007

Re: problem with allignment

Markins- You should work for Dell. I called them several weeks ago about this problem, and they were quick to tell me that is was not in warranty any more so there was nothing they could do. I found your posting and I did exactly as you stated. My X5 hasn't worked this well in months. I sure wish Dell would pass this info on, but I guess there are a lot of people that just buy a new on.......Thanks for your help! Quote: Originally Posted by Markins This is a post I made a few days ago on the Dell Axim Forum. I still have'nt had any problems since I made the repair. ************************* I had this problem for about 6 months. I was able to work around it by pressing in on the sides. The problem progressively got worse, so I decided to open it up and see what was going on. This is what I found: The touch screen lays on top of the display screen. At the bottom of the touch screen, directly below the "Inbox Button", there is a flex cable (flat mylar with conductors). I found that the contacts from the button had scratch through the mylar on the flex cable and would short out. I suppose this would scramble the decoding from the touch screen. To correct the problem, I cut a small piece of electrical tape and laid it across the damaged area on the flex cable. I reassembled it using just the screws (I left the rubber sides and feet off) and tested it. After I was sure it was working correctly, I finished assembling it. You can find detailed disassembly instructions on the web by doing a search for X5 screen replacements. The procedure isn't that difficult, just be careful when you remove the rubber sides and feet to lift them slowly and try to keep the glue stuck to the rubber (this makes reassembly much easier). Quick instruction: 1. Do a complete backup of your unit (you will loose all your data). 2. Remove both batteries and any cards. 3. Remove the rubber feet, sides and plugs at the bottom back. 4. Remove 6 screws from the back. 5. You should be able to remove the back of the unit. 6. Unplug the speaker cable (pull straight up on the plug). 7. Lift the motherboard and screen away from the front cover. 8. Make your repair. 9. Reassemble in reverse order. Hope this works for you, I did this about a week ago and haven?t had a problem since.

Posted on May 15, 2007

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Does not recognize my connection for active sync

Dell made an entry into the market of Personal Digital Assistants (PDA) with Axim X5. The Dell Axim comprises of families of X5, X3, X30, X50 and X51. The Dell Axim PDA can be connected to the computer either by using a cradle or a sync cable. The sync cable connects the device to the computer directly. Here are the steps for connecting a Dell Axim to a computer using a sync cable.
  1. p 1 The Microsoft ActiveSync software must be installed in order to connect the PDA to the computer. This software is found in the Dell Axim Pocket PCmag-glass_10x10.gif Companion CD.
  2. Step 2 The Axim X51 PDA has a 36-pin connector, while the X3 has a 22-pin docking connector.
  3. Step 3 Connect the USB connector found at the end of the sync cable to the computer.
  4. Step 4 Check the PDA. If the PDA is not properly cabled to the computer, you will get the following message: “Connect your device to a computer using a sync cable or cradle before running the system update. Ensure that ActiveSync is installed on the computer and that the ActiveSync connection is successful.”
  5. Step 5 Ensure that the Dell logo faces upward.
  6. Step 6 Use the sync cable to set up a partnership, which can be done multiple times when you sign in as a guest.

Nov 14, 2009 | Dell Axim X3 Pocket PC

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We have a Dell Axim X5 that we are trying to connect to a PC. Have obtained a USB data/power sync cable, the Dell appears to charge from this cable however, ActiveSync on the source PC doesn't recognise...

I use AS 4.1. I think the Axim will use up to AS 4.5. I had no problems with sync until SP3 came out. Now I must resart the computer with the Axim connected to sync. If the computer goes into suspend it will no longer connect until restarted.

Attempt a restart with it connected.

I have known others with no ability to get the Axim and other devices to be recognized. Unaware of a solution in that case.

Jul 13, 2009 | Dell Axim X5 Pocket PC

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Mar 04, 2009 | Dell Axim X5 Pocket PC

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The backup utility included on your Dell Handheld will backup your data to a storage card. You can restore on your replacement handheld from that storage card. From your Host PC, you can go to Tools | Backup/Restore and do a backup to the Host PC, and you can then restore after syncing the replacement handheld for the first time.

Sep 14, 2005 | Dell Axim X5 Pocket PC

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Why does my axim power on by itself?

I've noticed that mine will power itself on as well. But is usually goes like this... 1. Sync with computer 2. Unplug cable 3. Turn off Axim 4. ~1min later...Axim is on and at the password screen

Sep 14, 2005 | Dell Axim X5 Pocket PC

1 Answer

Help active sync will stay in limbo attempting to connect to cradled axim

Does your system detect the handheld? After you connect the cradle or cable to the computer, then you should be prompted to install drivers for the handheld. Make sure that Dell Pocket PC appears in the Device Manager.

Sep 13, 2005 | Dell Axim X5 Pocket PC

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