Question about ViewSonic E70 17" CRT Monitor

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Memory recall iam from chennai,india and i bought a view sonic E70B colour monitor last year.since once month its giving "memory recall ok?" and asking for yes or no.even after trying both the options its giving the same thing again .and the extension of this is ,afte few days of this "recall ok" appearing frequently,its changing contrast ,brightness ,and what not ,automatically .this is creating a lot of problem .it seems the keys at the bottom of the monitor have failed please suggest a solution

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From the Users Manual for this monitor: "Memory Recall returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual. - Exception: This control does not affect changes made with the User Color control, Language Select or Power Lock setting." When the monitor is asking "Memory Recall OK?" it either wants to initiate a settings Recall, or it's asking if the Recall was successful. In either case, the "Memory Recall OK?" message is supposed to go away when you push either button 1 or button 2. If it does this when you are adjusting settings then it's likely just doing what you told it to, even if you don't realize you told it to do that. It's also possible for one of the settings buttons to be stuck down and this is causing it to try and change the Recall settings. Push each of the buttons on the monitor and pay attention to what each one feels like as you push on it. If one of them feels different from the others, it's likely stuck. Tapping lightly on the settings buttons or on the panel beside them will usually free up a stuck button. If a button is stuck and won't loosen up by tapping beside it, you might need to pry up on the edges of the button VERY gently with the sharp tip of a pointy kitchen knife. If it's doing this when you did not touch any of the settings buttons at all, then this is likely being caused by a dendrite whisker or faulty circuit trace inside the monitor and you'll need to take the monitor to a service technician for repair. But remember to contact Viewsonic first and go to whatever Service Center that they advise, since a repair of this type may be covered under warranty. One other thing you could try before spending money on it is simply to change the Timing mode in the Windows display settings. Go to "Control Panel > Display", then select the "Settings" tab and click the "Advanced" button. Select the "Monitor" tab and change the screen timing to a different Hertz value in the "Screen refresh rate" menu box. Don't forget to save these settings by clicking "Apply" and "OK" to close all of the Windows settings windows. Hope that helps solve your problem...

Posted on Aug 03, 2007

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'memory recall ok' displayed always on the screen. Does not go even if selected yes or no. Why?


I got the problem solved. The other day i called up the viewsonic tech support, service engineer visited and changed the switches inside. the problem got solved. So call up the tech support of view sonic at (india)

We need the following details to create an RMA Request for your Product.
Once an RMA request is created our service Engineer will contact you within 2 Business Days to attend the call.
1.Customer Name
2.Phone no with STD code
3.Complete Address
4.Model and Serial No of Product
5.Description of problem

We can be reached on this email address or through phone on our Toll free No1800-11-9999 or Toll No:-011-26990006

Have a Great Day Ahead.

Thanks & Regards
ViewSonic India Technical Support

bye

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MEMORY RECALL OK? problem mine is view sonic monitor .from the past one month its showing problems in display.its giving "MEMORY RECALL OK?" and this whether i press any of the two buttons asked for ,is...


From the Users Manual for this monitor: "Memory Recall returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual. - Exception: This control does not affect changes made with the User Color control, Language Select or Power Lock setting." When the monitor is asking "Memory Recall OK?" it either wants to initiate a settings Recall, or it's asking if the Recall was successful. In either case, the "Memory Recall OK?" message is supposed to go away when you push either button 1 or button 2. If it does this when you are adjusting settings then it's likely just doing what you told it to, even if you don't realize you told it to do that. It's also possible for one of the settings buttons to be stuck down and this is causing it to try and change the Recall settings. Push each of the buttons on the monitor and pay attention to what each one feels like as you push on it. If one of them feels different from the others, it's likely stuck. Tapping lightly on the settings buttons or on the panel beside them will usually free up a stuck button. If a button is stuck and won't loosen up by tapping beside it, you might need to pry up on the edges of the button VERY gently with the sharp tip of a pointy kitchen knife. If it's doing this when you did not touch any of the settings buttons at all, then this is likely being caused by a dendrite whisker or faulty circuit trace inside the monitor and you'll need to take the monitor to a service technician for repair. But remember to contact Viewsonic first and go to whatever Service Center that they advise, since a repair of this type may be covered under warranty. One other thing you could try before spending money on it is simply to change the Timing mode in the Windows display settings. Go to "Control Panel > Display", then select the "Settings" tab and click the "Advanced" button. Select the "Monitor" tab and change the screen timing to a different Hertz value in the "Screen refresh rate" menu box. Don't forget to save these settings by clicking "Apply" and "OK" to close all of the Windows settings windows. Hope that helps solve your problem...

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Memory recall


From the Users Manual for this monitor: "Memory Recall returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual. - Exception: This control does not affect changes made with the User Color control, Language Select or Power Lock setting." When the monitor is asking "Memory Recall OK?" it either wants to initiate a settings Recall, or it's asking if the Recall was successful. In either case, the "Memory Recall OK?" message is supposed to go away when you push either button 1 or button 2. If it does this when you are adjusting settings then it's likely just doing what you told it to, even if you don't realize you told it to do that. It's also possible for one of the settings buttons to be stuck down and this is causing it to try and change the Recall settings. Push each of the buttons on the monitor and pay attention to what each one feels like as you push on it. If one of them feels different from the others, it's likely stuck. Tapping lightly on the settings buttons or on the panel beside them will usually free up a stuck button. If a button is stuck and won't loosen up by tapping beside it, you might need to pry up on the edges of the button VERY gently with the sharp tip of a pointy kitchen knife. If it's doing this when you did not touch any of the settings buttons at all, then this is likely being caused by a dendrite whisker or faulty circuit trace inside the monitor and you'll need to take the monitor to a service technician for repair. But remember to contact Viewsonic first and go to whatever Service Center that they advise, since a repair of this type may be covered under warranty. One other thing you could try before spending money on it is simply to change the Timing mode in the Windows display settings. Go to "Control Panel > Display", then select the "Settings" tab and click the "Advanced" button. Select the "Monitor" tab and change the screen timing to a different Hertz value in the "Screen refresh rate" menu box. Don't forget to save these settings by clicking "Apply" and "OK" to close all of the Windows settings windows. Hope that helps solve your problem...

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