My tv pictures are really really dark on most tv shows but the commercials seem to be fine - we have tried using the menu to brighten the picture but nothing seem to work - this tv is less than 2 years old - any suggestions?
-   We just bought a TV today and it has the same problem.
-   Guest
Oct 11, 2008
-   the exact same problem and our tv is less than a year old-   lindagamet
Jan 22, 2008
-   I wasn't sure of the type television Robyn had but I have a 4 month old sanyo lcd 19" flat screen which is the same way, It is hooked up to cable and it has a very dark picture and at times the shadows make the picture disappear if I play the dvd player the picture is brighter but not by much the brightness adjustment makes little difference-   Guest
Jan 02, 2008
-   I have been having the exact same problem. I was curious whether or not the suggestion worked and the approximate cost of the repair. Thanks.-   littlegomez1
You didn't say if you are receiving an off air picture or cable or satellite. The reason the commercials look good is because the local station (or source) transmits them "in the clear", that is, without any enhancements to the video signal. Network programing or local newscasts are sent through a device which inserts a reference signal in what's called the "vertical interval". You may have seen this as a series of flashing dots or pulses at the very top of the picture. There's a lot of information packed into the VITS (Vertcal Interval Test Signal). One of the lines contains a reference pulse for video which is set at a certain level. Your TV sees that level and automatically adjusts its circuitry accordingly. What I suspect is that your set is out of calibration and is pushing down the video signal because it is not "seeing" the level properly. A video alignment should correct this and can be done by a good repair facility. Hope this helps.
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