Question about Philips FWM355 CD Shelf System

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Cd drawer will not open and it will not play cd's

Recently bought a phillips stereo and the cd drawer will not open doesnt play cd's and it will not change disks how do i fix it????

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Grubhead
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SOURCE: My stereo won't read the disks inserted in my CD player

All you can do is get a lens cleaner and hope that clears it up, otherwise you are looking at what might be an expensive replacement of the CD/lens/laser unit.

Posted on Dec 22, 2009

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1 Answer

Wont play sound


Turn the main unit around and see how dusty it is. Dust can create static electricity and cause it to not work. I had the same problem with one of my units. I got a can of compressed air and blew out all of the dust on the back of the unit, and stuck the little red straw into one of the vent holes to get it out of the unit. Then used a vacuum close to the back of the unit to pull out any dust they may be left. Recently discovered that most of my electronics problems are solved with a 5 dollar can of compressed air. Also blow out around the controls on the front and the cd player if you can get the drawer open.

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Open the drawer and check to verify the disc was put in the disc 1 position. Sometimes the changer gets confused if disc 1 is not in the disc 1 cavity. Also, 5 disc changers are very prone to failure

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Reset the drawer timing. The door switch is not working properly.

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Hi, The CD drawer mechanism needs a new belt. They have a motor that drives the tray mechanism, and there's a small belt that drives the main gear so that pushing the drawer in gently to close it doesn't damage anything. However, once that belt breaks/wears out, the drawer will stay in whatever position it was last in.

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I have bought a kenwood kdc-241 car stereo i have downloaded my mp3 s onto cd-r (about 60 of them)when i put it into car stereo they play but no sound comes from the system (the radio sound is working also...


Hi i have just looked up your stereo and that kenwood doesnt support mp3 playback.
Unlucky mate.
In order to play a cd like that the head unit must support mp3 playback

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1 Answer

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I'd be interested to know the brand, but you could try this:

(Assuming your CD player has only a standby button, not a full On/off button). Unplug the CD player from the mains. Leave for 30 seconds. Connect to mains and press eject as early as possible. Hopefully, this will allow the system to eject the CD before it starts trying to spin it.

Ultimately though, if it plays but won't open, it's likely to be a cog / gear on the drawer that has failed rather than some software fault as the CD plays.

Repair may not really be economical - depends on brand / value etc. If the disc is more important than the player you might end up attacking it....

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itll be the lens on the player clean it with surgical spirit

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you lost the cd tray timing,caused by force- eject,so you need proper alignment,you,needs specialist.

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