Question about Epson Stylus CX7800 All-In-One InkJet Printer

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Bad scans When ever I scan a paper and sent it email. Its either too big or too small. repients has to use a magafiter to read it. Sometimes the scans are so blurry they cant read it. What is wrong with the scanner part.

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Here is the link to the software, manuals and troubleshooting for your model, try the troubleshooter and update your drivers first. If this doesn't help then I am pretty sure you can junk the machine (or at least forget using the scanner). Contact Epson support as well though - they are usually very helpful and may have a solution. Hope this helps :) post again if not

Posted on Mar 22, 2007


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How to scan to email

dear customer,
these are some of the ways to do it.. hope its useful..
VistaScan - Scan to Email

VistaScan's direct email link requires either a MAPI (Microsoft Exchange compatible system) or VIM (Lotus cc:Mail system) messaging program - these are commonly used on corporate networks and aren't installed on normal consumer PCs - home and small business users can scan-to-email via PageManager or by attaching images as described below.

VistaScan 3.1 scan-to-email preferences for the commercial MAPI and VIM messaging systems - to reduce the size of file attachments the JPEG file format is recommended.
MAPI programs include Microsoft Outlook 97 and 98 (which can also be used with normal Internet mail accounts) and the latest Netscape Messenger client.

Outlook 98 is a commercial software package (not included with Windows), with support for Internet mail systems, Exchange Server or Lotus cc:Mail messaging servers. outlook98.gif
VistaScan 3.1 application used with Microsoft Outlook 98 - scan-to-email is selected as the destination for the image When VistaScan is used with either a MAPI (Exchange) or VIM (ccMail) mail system it will detect the presence of the software via the Windows registry and automatically launch the client and a new message window, with the single file attached - the message must then be written and sent before the scanner driver can be used again.

Sending images to Email Clients using Presto PageManager 4.0

Presto PageManager is a useful way to capture and archive scans before sending them to another program (eg image editor, word processor) or to print. A few email programs can be linked with PageManager, allowing an image to be "dropped" on a Application Button to automatically open a new message with the scan attached. Microsoft Outlook 98, Netscape Messenger (aka Netscape Mail), Lotus cc:Mail and Eudora Pro 3.0 can all be added as email applications - Outlook Express, Compuserve and AOL cannot be directly linked (these are limitations of the mail programs, not of PageManager!).
pmoutlookbutts.gif comm46butt.gif OutLook Express cannot link with PageManager - a new email won't be opened when selected. PageManager adds an Outlook Express button automatically. Outlook 98 will correctly open a new email and attach the scan(s). PageManager won't setup Outlook 98 automatically, it needs to be Registered as a new application. Netscape Mail will correctly open a new mail with attached scans when selected. The Application Button is setup automatically by PageManager.
Preparing Files for Email Clients

As many Internet email programs do not support Exchange or cc:Mail, the two commercial mail systems integrated with UMAX software, you may have to prepare your scans: the images to be sent need to be saved on your hard disk in a suitable file format, ready to be "attached" to an email.

In general it is better to send as small a file as possible by email, as the image has to be transferred to the Internet over a relatively slow modem link - most users prefer a compressed file format such as JPEG (.jpg). This compresses your scan to a fraction of the original size, although it does slightly reduce the quality of the images.

There are three ways you can save your scans to disk:

1. If you use the VistaScan program (Start, Programs, VistaScan 3.x, VistaScan) you have several choices in the "Scan To" box (Advanced mode).

Click on the Floppy Disk icon - this will then use the settings in the VistaScan preferences:

For emailing scans we recommend the JPEG format - check where the scans will be saved (which directory). File names are created automatically - scan1.jpg, scan2.jpg etc.

2. If you normally scan your images in to PageManager you can export them to your hard disk - right-click on the thumbnail view and choose 'Save As...':
Choose a file location and select the "Save as type" file format.

3. If you are aquiring the VistaScan driver via any other application (eg Adobe PhotoDeluxe) then you should have options to save the images and to change their formats - please refer to the instructions for each application for for further advice.

Attaching images to an Email

All email client programs will allow you to combine file atachments and your text in to a single message for sending - although there are small differences in the way attachments are encoded you normally only need to customise options if sending to someone with an Apple Mac, which supports slightly different graphics file formats. Below are instructions for attaching files in some of the more common email programs:

America OnLine (AOL) (3.0I)

In the Email menu choose Compose Email (Ctrl+E):
At any time while you write and address your email you can click on the Attach icon on the left of the window - this then lets you select the files to be sent.

Compuserve (CIS) (4.0)

In the Compuserve program choose "Create New Mail" from the Mail menu:
During writing and addressing your mail message you can click on the button "Attach File:" - this lets you browse your computer to select the scans to be sent. To make finding the files easier, change the "Files of type" setting to "Graphics Files". Once the files are selected Compuserve shows a second window of encoding options - the default (Binary) will be suitable for almost all emails.

Microsoft Outlook Express

Outlook Express is one of the most common Internet mail clients, and is included with many Windows 98 systems and on ISP disks - this basic mail program also lets you attach files to your emails. Click on the Compose Message button:
While writing your email message you can click on the paper clip icon (shown above) or choose "File Attachment..." from the Insert menu.

Netscape Mail / Netscape Messenger (Communicator 4.6)

The most recent version of Netscape Mail can be linked to PageManager or the VistaScan driver, however many users want to attach scans in the normal way - click the New Msg button to open a Composition window:
While writing your email message click on the Attach button and choose File... - locate and select your scans.

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1 Answer

When I scan one page, in the document info it show the size of the file to b : 13.66 MB or 29MB

This is not an issue with your printer, this is an issue with your email provider. It's telling you that the file size is too big to be sent by your email provider.

You can check with your email provider to see if they can increase the size that attachments are allowed to be, but that is no guarantee that the person you are sending to can receive files when they are that big.

The best solution is to either scan at a lower resolution, or use a more compressed file format. If you're not doing so already, scan to a .jpg file format. If that still does not work, try reducing the scan resolution... start at 600dpi, then maybe go down 100dpi at a time until it is small enough to send.

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Maybe that JPG has very high quality, big size that Word cant handle it, it sometimes happens. Try to put it on some other text-editing software, I bet that WORD doesnt handle that big JPG. Happend for me also :) try to upload it to an image-hosting site, then just put the link in the DOC :)

Mar 13, 2007 | Brother MFC-3220C Plain Paper Inkjet Fax

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