Question about Panasonic NN-S264BF 1200 Watts Microwave Oven

3 Answers

Turntable continues to rotate.

Turn table and light stay on when micro wave is not working. Opening the door stops the turn table and light stays on. Close door and light stays on and turntable starts running.Plub must be removed from wall to stop lite and turntable. Start key does not work but all other keys do.

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  • poizniv
    poizniv Jan 15, 2008

    I have same problem, but is it fixable by me(no knowledge of micros) and would it be more logical to just buy new one? not an old microwave, please help...and thanks in advance. sandra

  • poizniv
    poizniv Jan 15, 2008

    by the way the "not an old microwave" comment was meant as my microwave isnt old, it has only been used about 6 months and I had to put stuff in storage due to husband serving in Iraq, and pulled it out the other day, and now this is happening.....thanks again in advance for anyone helping......sandra

  • Anonymous Jun 10, 2008

    The same problem with my GE microwave. I close the door and the turntable rotates(when I am not cooking anything) but the lite does not stay on. Any one have an answer?

  • Anonymous Mar 12, 2014

    when door is closed it just keeps rotating with the light on and it wont let me cook anything

  • Anonymous Mar 23, 2014

    time goes table turns the micro waving doesn't

  • Anonymous Mar 30, 2014

    Light stays on with door closed. Power key appears stuck. All other keys work.

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Hey, actually did some playin around with door and lifting it and believe it or not-slamming it several times, and each time it done the problem, then all of a sudden the light went out, and I could push the start (one minute instant button) and it worked...so I guess it would be the sagging of the door, and its actual fit when shut regular...I know it sounds like its not fixed, and it will more than likely eventually stop working, but, my thoughts are I could slam it to death and get out of it what its worth, or have to buy another one anyway....I know this isnt a fix, but I personally couldnt take it apart to tighten the door, maybe I will mess with it some more....Good Luck sorry its not a fix....Sandra

Posted on Jan 27, 2008

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I don't have a solution - but this happened to me just after the interior light failed. Upon replacement of the light, the turn table and light stay on.

The component that controls both is the "main relay" - I've got no idea how to get at it, but it's either that relay or the board controlling the relay.

Posted on Jan 27, 2008

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  • Panasonic Master
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I would say you have a failing door switch or the mount which holds your door switch is loose or broken. In most designs, it is the upper door switch that will produce these very symptoms when it is intermittent or its mount is broken or loose. Opening the door while cooking (without first hitting the STOP pad) is the primary cause of door switch failure. Slamming the door, damage during shipping or transportation and sloppy manufacturing techniques or materials are the primary causes of trouble with the door switch mounts. I have a text file called "doorsw.txt" which helps in diagnosing and repairing door switch problems, and a file called "safety.txt" which is of vital importance. You can find these files via a Yahoo search. In some cases, the problem is a bad connection or a bad relay on the control board. That's something we see from time to time, and we repair those nationwide, but it's usually a door switch. If you still have a problem, please post again. Be safe!

Posted on Oct 30, 2006

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This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One giveaway is that you could gently lift up (and/or push down) on the door or handle to make it work.

See:
http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt
http://www.microwavedisplay.com/doorsw.txt

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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