Question about Symantec Norton AntiVirus 2004 - (Open Box) for PC

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Cannot activate norton 360

Installed cd-rom effectively but when i come to activate it my pc will not connect to symantec server the page redirects and eventually flicks out, my activation time is running down quickly!!!

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Hi Uptonmark,

I have come across this problem on a norton 360 antivirus solution before. It would also get pretty complicated if you're using vista. However, one of the first things you should do when using any antivirus is to tell the windows OS (be it vista or XP), that your anti virus is taking over the firewall + antivirus activities of the computer. So, what you might wanna do is:

1. Launch norton 360 and check to see if your outbond traffic is being blocked. Your outbound traffic to connect to the server should NOT be blocked and sometimes in 360, it is blocked by defualt.

2. Go to the control panel. Under security, define norton 360 as your firewall and anti virus. If you can afford it, disable windows firewall (since norton 360 is taking care of that problem).

3. After these settings, restart computer (for any process changes to take effect) and try to connect and see.

Hope the above suggestions help. Also, when defining your whitelist (a list of programs that are allowed to traffic in and out through your firewall), try to allow as much as programs possible (those that you deem important enough(, to prevent such an incident like this from ever happening again. Or you could take the route that i took... get bitdefender. Less complicated and more advanced security options. Norton 360 is good too, but for my personal computer, i;d stick with bitdefender any day. Hope the above helps. Let me know if the suggestions work out, else i can instruct in more detail. Thanks.

Regards,

Techomancer.

Posted on Nov 12, 2008

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