Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
Tips for a great answer:
Jan 14, 2013 | Toshiba Canvio Plus 320 GB 2.0 Portable...
A USB hard drive is a portable external storage device that works just like a conventional hard drive.
The device is simply plugged into a USB port on your computer as you would connect a flash drive.
Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.
If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.
Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.
Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).
The USB device should be listed as "removable disk" once it is plugged into the computer.
If it is not listed among the available drives on your computer, proceed to the next step.
Ensure that the data cable is working properly.
Try another USB cable if you have one available.
Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.
Reboot the computer if the USB hard drive is still not recognized.
Plug the USB cable into another USB port and check to see if the device is detected.
If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.
If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.
Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."
For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."
Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."
If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.
The external hard drive may have been detected but the device is not working properly.
If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.
Hope this helps
Nov 07, 2012 | Hard Drives
Aug 18, 2011 | Western Digital 1TB WD ELEMENTS USB...
Aug 04, 2010 | Western Digital 320GB MyBook External USB...
Jun 21, 2010 | Western Digital WD Passport 250GB Portable...
Apr 14, 2010 | Western Digital My Book Essential 1TB...
Sep 12, 2009 | Western Digital WD Passport 250GB Portable...
Jun 13, 2009 | Western Digital Elements powered by WD 320...
May 15, 2009 | Western Digital WD Passport 250GB Portable...
Sep 27, 2008 | Western Digital Passport WDXML800UE...
374 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: