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There is a little rubber pad where original feed in. Look at it on edge and you'll see it has concave wear. Carefully remove black plastic hold down and flip rubber pad over. You'll have to make a new hole so it will lay flat.
Don't know that machine all that well, but it sounds like the laser filter glass may be dirty, or the laser unit. It seldom happens, but did you by any chance blow it out with compressed air? Anyway, you may try taking out the toner cartridge, and if you tilt the machine upward you should see a sort of 'filter glass" above where the cartridge sits that allows the laser light to pass through from above. try cleaning this with a cloth, and hopefully that will solve your problem.