Question about Whirlpool ED5FTGX Side by Side Refrigerator

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Not cooling I power my new fridge and left it to run for 24hrs with no load according to the manual and it's not cooling

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  • simpi2002 Nov 10, 2008

    Both sides are warm

  • simpi2002 Nov 11, 2008

    The compressor is very very hot

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I may be able to help. First I need some info from you. 1st- are both sides of frig warm or just one side. If the freezer side is cold but not the fresh food side, it could be an air circulation problem. If niether side is cold, then it could include a compressor problem or a cold control problem ( cold control problems are normaly not the case )

Posted on Nov 10, 2008

  • Charles Caldwell Nov 10, 2008

    If you have the frig pulled out away from the wall, you will need to determine if the compressor is running. By feeling the side or top of the compressor, check to see if it cold or warm or hot.. Hot would be too hot to keep hand on compressor. if it is cold then the compressor is not doing any work. This could be due to a bad compresssor or a start solinoid on the side of the compressor bad. If you are able to check the compressor, please let me know how it feels.

  • Charles Caldwell Nov 11, 2008

    check the condenser and condenser fan for blockage. It may be that the condenser needs to be cleaned or the condenser fan is bad and not working. The condenser-cooling fan, which circulates air over the compressor to cool it, can often be the problem. A humming or clicking sound is a sign of a overheated or damaged compressor.

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