I just replaced the toner and now the light will not go off and I can only print 3 sheets at a time. I tried to reset it like we do with the drum, but the toner light will still not stop blinking. Please help
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Assuming you have tried to replace an empty toner with a new or refilled toner cartridge. Some of these machine simply fail to recognise the reset activation lever on the side of the cartridge. You could try removing the end cap at the geared end. You will find a half moon shaped gear which needs to be lifted out slightly and rotated a quarter turn clockwise. replace any other gears and refit the cover. This resets the toner cartridge to "new" state. If you printer doesn't recognise this, you will need to get a manual reset keycode from brother. Please note - some folk reset used cartridges this way and re-use them. Used toner will contaminate the drum and give poor print. Any residual contaminated toner on the drum can contaminate a new cartridge and so-on. Refilled cartridges are fine if the cartridge is completely cleaned out first.
This machine has a separate drum and toner cartridge. Replacing the toner does not reset the drum light. Double check that the light on is, in fact, the drum light, and if it is, replace the drum unit. This should resolve your problem.
In order to replace the drum unit, do this:
1) With the printer on and the drum light blinking, open the front cover.
2) Press and hold the Go button for about 4 seconds until all the LEDs light up. Once all LEDs light up, release the Go button.
3) Pull the print assembly out of the machine.
4) Push down the green lock lever to take the toner cartridge out of the drum unit.
5) Put the toner cartridge into the new drum unit.
6) Reinsert the print assembly into the machine.
7) Close the front cover and verify that the lights turn off.
It is theoretically possible that you could reset the counter without actually changing the drum by simply skipping steps 3-6 above, but I have never tried it before and Brother may be checking a chip on the drum unit to verify that it is, in fact, a new drum unit. If they are, you will have to actually replace the unit to make the light go off. I would strongly recommend against resetting the counter without actually changing the drum though, as your print quality will degrade and the machine may start to dump toner into the inside creating a rather large mess and a hefty repair bill.
A) Black Streaks, Shadows, And Ghosting Adjust the printer's lightness/darkness setting to 2-3 different variables and see if problem disappears.
Look at the fusing assembly - is the roller torn or does it have any black buildup? Use caution!!! It gets HOT!
Is this a remanufactured cartridge? if so the remanufacturedr may have neglected to install, or improperly installed the Reset lever? The initial cartridges that came in the printer didn't have them. On the left side of the new cartridge (if you're holding it as if you were going to install) you should see e white lever seated in sort of a half moon slot. this lever should be toward the front of the catridge when it is new and it gets pushed back as the new cartridge is engaged, to let the printer know it is new, and reset the counter. If this is not the case you should get a replacment
I had the same or similar problem - the printer would sometimes print as many as two sheets before the outcoming sheet would stick at the top output roller (just before it goes into the output tray).
I tried dumping and cleaning out the waste toner canister also. It did not completely fix the problem but it is acting much better - I can now get 8-10 sheets through before it sticks at the top output roller.
I have had this printer over a year now and seem to remember having issues before where the recommendations was to buy a new canister instead of dumping out the used toner and re-using the current canister. I think I might go that route now that I seem to have resolved weird issues twice by dumping out this canister.
I don't suggest refilling cartridges as I work on printers every day but seems to me that you have done everything correctly the only thing I think you have done is either filled with incorrect toner thus giving a incorrect reading or when moving gear you have dislodged the pin that activates the reset procedure.
Turn the printer off. Take out the toner drum and cartridge. Remove the toner cartridge by pressing on the blue lever on the left side. Check for paper. Replace the cartridge. At the rear of the toner drum is a blue slide lever on the right side for cleaning the corona wire. Move the lever back and forth, left and right, about 30 times. Reset lever to far right side with arrows lining up. Set the drum and cartridge aside. Remove the paper tray and look inside for a jammed sheet of paper. Flip the back lid down and check for paper. Snap the back lid up, replace the paper tray, and replace the drum and toner cartridge. Turn the printer on. Press the ready button 3 times quickly. It should print a specifications sheet. If it does, try printing from your computer. If this did not help, Brother tech support is 1-800-276-7746. Robi