I just replaced the toner and now the light will not go off and I can only print 3 sheets at a time. I tried to reset it like we do with the drum, but the toner light will still not stop blinking. Please help
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Assuming you have tried to replace an empty toner with a new or refilled toner cartridge. Some of these machine simply fail to recognise the reset activation lever on the side of the cartridge. You could try removing the end cap at the geared end. You will find a half moon shaped gear which needs to be lifted out slightly and rotated a quarter turn clockwise. replace any other gears and refit the cover. This resets the toner cartridge to "new" state. If you printer doesn't recognise this, you will need to get a manual reset keycode from brother. Please note - some folk reset used cartridges this way and re-use them. Used toner will contaminate the drum and give poor print. Any residual contaminated toner on the drum can contaminate a new cartridge and so-on. Refilled cartridges are fine if the cartridge is completely cleaned out first.
If you replaced the drum with a new one, then a special plastic piece with slots in it will be ejected. This will reset the "Replace Drum" message. Now the light print is probably due to the toner needing replacing. When you put in a new drum, it needs new toner too. Unfortunately, most people replace the toner into the old drum, which does no good and becomes wasted. NEW DRUM NEW TONER. Now if you have replaced the old drum with another old drum, you won't get the reset done properly and the new drum won't load any toner either. Perhaps you accidentally removed the plastic sheet when you replaced the drum? Well then, find the piece and run it through the paper feed, it will then reset. Best of luck
A) Black Streaks, Shadows, And Ghosting Adjust the printer's lightness/darkness setting to 2-3 different variables and see if problem disappears.
Look at the fusing assembly - is the roller torn or does it have any black buildup? Use caution!!! It gets HOT!
Is this a remanufactured cartridge? if so the remanufacturedr may have neglected to install, or improperly installed the Reset lever? The initial cartridges that came in the printer didn't have them. On the left side of the new cartridge (if you're holding it as if you were going to install) you should see e white lever seated in sort of a half moon slot. this lever should be toward the front of the catridge when it is new and it gets pushed back as the new cartridge is engaged, to let the printer know it is new, and reset the counter. If this is not the case you should get a replacment
I had the same or similar problem - the printer would sometimes print as many as two sheets before the outcoming sheet would stick at the top output roller (just before it goes into the output tray).
I tried dumping and cleaning out the waste toner canister also. It did not completely fix the problem but it is acting much better - I can now get 8-10 sheets through before it sticks at the top output roller.
I have had this printer over a year now and seem to remember having issues before where the recommendations was to buy a new canister instead of dumping out the used toner and re-using the current canister. I think I might go that route now that I seem to have resolved weird issues twice by dumping out this canister.
I don't suggest refilling cartridges as I work on printers every day but seems to me that you have done everything correctly the only thing I think you have done is either filled with incorrect toner thus giving a incorrect reading or when moving gear you have dislodged the pin that activates the reset procedure.
Turn the printer off. Take out the toner drum and cartridge. Remove the toner cartridge by pressing on the blue lever on the left side. Check for paper. Replace the cartridge. At the rear of the toner drum is a blue slide lever on the right side for cleaning the corona wire. Move the lever back and forth, left and right, about 30 times. Reset lever to far right side with arrows lining up. Set the drum and cartridge aside. Remove the paper tray and look inside for a jammed sheet of paper. Flip the back lid down and check for paper. Snap the back lid up, replace the paper tray, and replace the drum and toner cartridge. Turn the printer on. Press the ready button 3 times quickly. It should print a specifications sheet. If it does, try printing from your computer. If this did not help, Brother tech support is 1-800-276-7746. Robi