Question about Compaq Presario 2720US (470028-365) PC Notebook

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My Presario 2720US is not starting, it only shows black or white screen and th windows logo

What can I do?

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My Acer aspire turns on shows windows logo then goes to black screen, what can I do?


Depending on your version of windows, I would trying starting in safe mode to see if the computer does boot. If it does, then you want to restart again, go to advanced boot options and select "start windows with last known good configuration." Access advanced boot options following the steps at this link. Need to Start Windows 7 in Safe Mode Here How

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1 - You may need to roll back system with System Restore. Under Safe Mode (press F8 during boot and choose safe mode).
Win 7 - Start > Search type System Restore
XP - Is Start > All Programs > Accessories > System Restore. Now choose a date prior to problem. You may have to try a few dates.


2 - Try disabling startup programs. Go to Start > Run (search in Win 7) and type MSConfig. Startup tab and uncheck anything that you don't want Windows to load automatically. It will make Windows boot faster and use less resources while running. This just disables them in startup. Programs will still load, but when only you initiate.

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How to let boot screen show on external monitor


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Immediately after seeing the Dell logo, keep tapping the 'F8' key,
until you see a "menu" (white text over a black background)
giving "startup" options for Windows XP.

Select "Safe Mode" and see if you can start in that mode.
Then, use "System Restore" to go "back" in time, to the most-recent checkpoint (date/time) where your computer _DID_ work.

Restore to that point, and restart.

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My laptop Preasario cq61 has the black screen problem, when it starts it shows the first screen fine ( the one where you can hit ESC to enter the bios) after that it goes black and in the top left corner...


http://h10032.www1.hp.com/ctg/Manual/c01141784.pdf
OK download that service manual, follow the troubleshooting procedures and you will sort your problem out in now time, i have a hunch, that your HDD, is faulty... and may need replacement. Anyway Download and use that manual, it's a generic one.. but will still work for you.

Apr 11, 2010 | Compaq Presario Notebook

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Not able to open windows


Sounds like a hard Drive problem. A virus actually. The Best thing to do if Safe Mode Failed is the Repair Your system, to do this insert your XP CD and wait until it says 'Press any key to boot CD' Press any key and follow instructions to repair windows. If it works, run a virus scan immediately. If Not, take it itno a computer technitian to look at it if you want the stuff on your Hard Drive, of if you feel you don't care too much just wipe the Hard Drive and Re-Install Windows XP. just do the same thing as repair but instead follow the instructions for Installing XP and choose either Clear or Erase Hard drive if you don't want the info or choose don't clrear or Erase if you really want stuff from your hard drive, But run a Virus scan Immediately asap.

Hope This Helps

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1 Answer

Black screen after loading windows logo


If you buy new then you don't need to install Windows XP
If you buy used then you need to reinstall all drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=1817059

Boot into safe mode then you install all drivers

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