Question about Kenmore 94702 Front Load Stacked Washer / Dryer

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My dryer stopped working -- won't turn and motor makes odd noise like not engaged properly

Dryer motor will run and sounds like the dryer motor is running but the "belt" may be broken because the dryer cage does not turn. What should I do? BK

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Re: My dryer stopped working -- won't turn and motor...

At the rear of the unit on the lower right hand side of the dryer you will find a 6" X 6" vented panel. If you remove it you will have access to the Dryer motor and belt. Check to see if the belt has derailed or broken and you can also check to see if motor is operational.

Posted on May 24, 2007

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Frigidaire model fex831cso serial xe34800123

Hello friend, we appreciate your post!

It appears you have a laundry center FEX831CS0 and that your dryer is not working. Can you provide me more specific details? Is your dryer not heating, not turning on, or not completing a cycle? For instance did you notice any strange functions or odd noises prior to this issue? With this information I can better address the issue at hand. Thank you - Matt

Jul 19, 2014 | Frigidaire FEX831CS Top Load Stacked...

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The pulleys or rollers. Check for cracks, dryness, or damage and not engaging drum properly. Sometimes u can use high density gear grease to re oil/grease them.

The bearings TEST by moving drum by hand u may be able to feel loose or rough movement. And listen to sounds when turning it.

The belt loose or worn can make funny noises

The glides on drum worn and making metal to metal contact.


Apr 11, 2014 | Frigidaire Washing Machines

1 Answer

Amana electric dryer just stopped working. I pushed the knob, there was a loud buzzing sound, and then the dryer just stopped

The buzzing sound is the motor trying to start and not being able to. There is either something stuck so that the motor can't turn or the motor is bad. The most likely case is that the motor has failed.
You can trying turning the drum by hand and make sure that it is free. Also by turning the drum you will sometimes get the motor off of a "flat spot" in the motor and it will run for a while again.

I hope that this will help you to solve your problem!

Thanks for using Fixya!!


Nov 30, 2009 | Washing Machines

2 Answers

My creda reverseair tumberledryer won';t work. my


If you can hear the motor running and have also checked the belt tension and they are O.K., then the only thing I can think of is the Motor pulley, where the belt sits on.

Check that out and make sure it is not loose on the motor shaft, so that the motor turns but the pulley slips.


Nov 09, 2009 | Creda IWD12 Front Load Washer / Dryer

1 Answer

My Frigidaire heavy duty dryer stopped working. It has worked fine for 15 years. Now when I push the START button it makes a noise but does not start as usual.

The loud noise could be a faulty or worn out motor. Or if the motor is good, the drum bearings might be worn and motor cannot turn drum. You will most likely have to remove some access panels to get a closer look at where the sound is coming from. There is excellent videos and information on that will explain the workings of a dryer and troubleshooting and more.
But please feel free to ask any other questions you may have.

Oct 14, 2009 | Frigidaire FEX831CS Top Load Stacked...

1 Answer

My electrical washer dryer stackable just quit working,neither 1

If the dryer does not start, you need to make a few observations in order to work toward a diagnosis. If the motor is humming or trying to turn but does not engage, check the following:

Make sure a garment or excess lint build up isn't stuck in the blower wheel, causing the motor to be physically unable to turn. If the blower wheel turns independently of the motor, or it is stripped on the motor shaft, you should replace the blower wheel. Inspect the drum support system, including the rear bearing, rollers, front glides or belt tension wheel for excessive wear, which could make the drum hard to turn. If the drum turns freely, and you have no obstructions causing any drag on the motor, replace the motor. The motor humming is usually an indication the motor is receiving proper power, but it is just unable to start on its own.

If the dryer is "dead" or you hear nothing when you push start on the unit, there are several electrical components to check. First, check the wall socket to make sure you have proper voltage to the dryer. An electric dryer should have 240 volts or two "legs" of 120 volts of power at the terminal block on the dryer. A gas dryer should have 120 volts of power at the receptacle in which it is plugged into. Once you've verified proper power to the unit, proceed with diagnosing the internal components of the dryer. Use the wiring diagram on the unit itself with an electrical test meter to take the guess work out of the diagnosis.

Check the door switch. On the frame of the dryer where the door closes, there is a door switch that should “click” when actuated. This doesn't absolutely mean the switch is good, but if it doesn't “click” it's probably bad. You can test the switch for continuity with a volt/ohm meter.

Check the push button start switch to make sure the contacts are closing properly when the switch is depressed. You can do this with an ohm meter with the wires removed from the switch. If this function is done through the timer, you can check the timer contacts used for this purpose in the same manner. If the motor only runs when the start switch is pushed the motor may be plugged with lint or it may have a bad winding. When a motor has a bad winding it will not stay running once the start switch (or timer) is released.

Most dryers built in the last 10 years have one or more thermostat-like parts that will shut down operation if the dryer overheats. These "one time" thermal fuses are located on the heater housing or on the blower housing inside the unit and must be replaced once they have been tripped. More importantly, you need to determine why the unit has overheated before you resume operating the dryer. Check the venting to make sure it's clean all the way to the outdoors and that it's as short as possible. Also, use a thermometer to check the outlet temperature of the dryer. If it is overheating, replace the control thermostat used for that cycle. A heating element that is touching the frame or cabinet can provide constant heat, even when the control thermostat has cycled off. So be sure to inspect the element for any grounds or shorts.

When all the components listed above seem to be in working order, you either have open contacts in the timer not supplying power to the motor, or the motor itself has an open winding. On occasion, you may have a burnt or broken wire causing the failure. Inspect the wiring around the motor area.

TheRepairGuru ---

Jan 26, 2009 | Kenmore 98702 Stacked Washer/Dryer

1 Answer

Dryer won't turn on

sounds like the bearings on your motor are going bad

Dec 12, 2008 | Maytag Performa PAV2200

1 Answer

My dryer stopped working -- won't turn and motor makes odd noise like not engaged properly

go to back of dryer should be a panel on back of the drier pull it off and check the belt

Dec 29, 2007 | Maytag LSE7806A Top Load Stacked...

1 Answer

Dryer makes a loud noise then stops

If it stops running when hot it may be the motor. The belt or drum rollers would not stop it from running.

Dec 23, 2007 | Maytag LSE7806A Top Load Stacked...

1 Answer

Dryer is working but wont tumbel

sounds like another problem occured causing your belt to either break or slip off the motor

Oct 25, 2007 | Kenmore 98702 Stacked Washer/Dryer

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