Question about Electrolux Pronto 2-In-1 Stick/Hand Vacuum - Cayenne

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Electrolux Pronto 2n1 won't hold charge

Bought 2n1 for light cleaning around kitchen floor..worked fine for about 8 months..now the unit will not charge...have tried to deplete memory on batteries by leaving 'on' for several days..best I can get is a weak hum out of the unit...blue light on charger makes a good nightlight however.

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  • clantz1017 Nov 26, 2008

    Same problem as mikecarol.

  • pvazquez824 Jan 10, 2009

    I have the same problem. It charges but it's very weak, sounds like it's going to turn off at any moment. But it worked great up until a couple of months ago, so I'd like to find a solution for this.`````

  • warrenani Jan 23, 2009

    I have the same problem

  • Anonymous Feb 23, 2009

    Same issue here, battery is dying slowly and vacuum not performing as well as first bought.

    Anyone found a solution yet?

    ASAPGOALIE33

  • ketchammk Mar 05, 2009

    I also have the same problem, won't fully charge, works for 30 seconds and slowly sounds like dying.Loved it when it worked though. cant finde replacement battery part

  • Anonymous Mar 26, 2009

    I have exactly the same problem---was great for a year, and now the battery is too weak to use well. Can't find any batteries online either.

  • Anonymous Mar 26, 2009

    they should call it electro sucks the batteries does not appear to be replaceable

  • Anonymous May 03, 2009

    WHERE CAN WE GET A BATTERY, ELECTROLUX?? ARE YOU LISTENING TO YOUR CUSTOMERS?? ARE THESE SUPPOSED TO BE DISPOSABLE UNITS? NOT SO GREAT FOR THE ENVIRONMENT!!

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5 Suggested Answers

  • 2692 Answers

SOURCE: Electrolux Pronto 2-in-1: Looking for a part

Here is their on-line store to get the parts that you needed. 

http://electroluxservice.stores.yahoo.net/

Posted on Jan 02, 2009

  • 1 Answer

SOURCE: Roller/sweeper on my Electrolux Pronto

After 3 years my Pronto slowed down and needed new batteries. I just replaced all 8 internal batteries. It cost just under $30 with shipping and took 1 hour of soldering. If you're not handy with a soldering iron, don't attempt it. All of the batteries are soldered together in series. You need to order the 8 (4/5 Sc size, 2000 mAh) Nickel metal hydride (Ni-MH) batteries with tabs. The source I used was www.BatteryJunction.com. Here's a link to the battery page: http://www.batteryjunction.com/tenergy-45th-sc-1-2-2000-tabs.html

PS The vac now runs GREAT!
Russ

Posted on Jul 18, 2009

  • 21 Answers

SOURCE: Electrolux Pronto 2-in-1: Looking for a part

There is no replacement for the dust container in these units. You would have to get an entire handvac which costs more then a full unit.

Posted on Jul 19, 2009

  • 97 Answers

SOURCE: Electrolux 2-in-1 Pronto is losing suction. We've

yes try new battery it sound like a power problem.thanks

Posted on Nov 30, 2009

SOURCE: can the battery be replaced?

No but there was a recall on the battries, so try calling electrolux usa and they should replace it for free.

Posted on May 01, 2010

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