Question about Electrolux Pronto 2-In-1 Stick/Hand Vacuum - Cayenne

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Electrolux Pronto 2n1 won't hold charge

Bought 2n1 for light cleaning around kitchen floor..worked fine for about 8 months..now the unit will not charge...have tried to deplete memory on batteries by leaving 'on' for several days..best I can get is a weak hum out of the unit...blue light on charger makes a good nightlight however.

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  • clantz1017 Nov 26, 2008

    Same problem as mikecarol.

  • pvazquez824 Jan 10, 2009

    I have the same problem. It charges but it's very weak, sounds like it's going to turn off at any moment. But it worked great up until a couple of months ago, so I'd like to find a solution for this.`````

  • warrenani Jan 23, 2009

    I have the same problem

  • Anonymous Feb 23, 2009

    Same issue here, battery is dying slowly and vacuum not performing as well as first bought.

    Anyone found a solution yet?

    ASAPGOALIE33

  • ketchammk Mar 05, 2009

    I also have the same problem, won't fully charge, works for 30 seconds and slowly sounds like dying.Loved it when it worked though. cant finde replacement battery part

  • Anonymous Mar 26, 2009

    I have exactly the same problem---was great for a year, and now the battery is too weak to use well. Can't find any batteries online either.

  • Anonymous Mar 26, 2009

    they should call it electro sucks the batteries does not appear to be replaceable

  • Anonymous May 03, 2009

    WHERE CAN WE GET A BATTERY, ELECTROLUX?? ARE YOU LISTENING TO YOUR CUSTOMERS?? ARE THESE SUPPOSED TO BE DISPOSABLE UNITS? NOT SO GREAT FOR THE ENVIRONMENT!!

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6 Suggested Answers

  • 2692 Answers

SOURCE: Electrolux Pronto 2-in-1: Looking for a part

Here is their on-line store to get the parts that you needed. 

http://electroluxservice.stores.yahoo.net/

Posted on Jan 02, 2009

  • 1 Answer

SOURCE: Roller/sweeper on my Electrolux Pronto

After 3 years my Pronto slowed down and needed new batteries. I just replaced all 8 internal batteries. It cost just under $30 with shipping and took 1 hour of soldering. If you're not handy with a soldering iron, don't attempt it. All of the batteries are soldered together in series. You need to order the 8 (4/5 Sc size, 2000 mAh) Nickel metal hydride (Ni-MH) batteries with tabs. The source I used was www.BatteryJunction.com. Here's a link to the battery page: http://www.batteryjunction.com/tenergy-45th-sc-1-2-2000-tabs.html

PS The vac now runs GREAT!
Russ

Posted on Jul 18, 2009

  • 21 Answers

SOURCE: Electrolux Pronto 2-in-1: Looking for a part

There is no replacement for the dust container in these units. You would have to get an entire handvac which costs more then a full unit.

Posted on Jul 19, 2009

  • 97 Answers

SOURCE: Electrolux 2-in-1 Pronto is losing suction. We've

yes try new battery it sound like a power problem.thanks

Posted on Nov 30, 2009

SOURCE: can the battery be replaced?

No but there was a recall on the battries, so try calling electrolux usa and they should replace it for free.

Posted on May 01, 2010

  • 1 Answer

SOURCE: My Electrolux pronto is slow to start, if it

I just wanted Electrolux to know that this is the Pronto 2-1 is the worst product I ever purchased. I thought after I received the new battery because of the recall it would work.
When I was going to purchase the stick broom I was going to get the Shark but because I knewElectrolux was a good name in products I decided to purchase the Electrolux which I truly regret because it was just a waste of money

Posted on Jun 04, 2010

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1 Answer

The blue light doesn't stay on. What do I do?


Hi Alec from VacuumSpot here. In Australia these are sold as the ergo rapido. The most likely culprit is the charger itself we sell loads of Electrolux Ergo Rapido Chargers basically the best bet is to measure the output of the charger to see if it is working properly (watch video) if it isnt then simply replace the charger. If it is then replace the vacuum handset - Electrolux have made the handsets real cheap so you dont have to do a repair on battery or motor.

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First I would ask you to check the filter. There are two filters, one inside the other. Pull the filter out of the hand unit, stick your fingers down inside the filter and hold the outer filter and pull them apart. Be sure to clean the inner filter as well to re-claim some lost suction power. Please check the hose from the floor unit to the hand unit make sure it is clear and fits well. There has been some problems with this models battery's and you may be able to claim some repair due to a recall. I can not find a dealer in your area. But you can check the Electrolux support site.

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Let me say this; The battery replacement for the Electrolux is not a owner level replacement procedure. However, you can replace the 4 original EMX1600sS batteries . The battery model is Tenergy 2/3A Size Rechargeable Battery 1.2V 1600mAh NiMH W/ Tabs Those are a little smaller than the originals but with the same capacity of 1600mAh and can be easily found in the web. Anything under those specs should work. These types of battery's will cost about $15.00 on the web. The battery's are in the hand held unit bottom or back side area, you access them by taking out all the screws in the back side of the hand unit.

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1 Answer

The blue lights on the charger base for the pronto stick vac go out after about 5 seconds and the vacuum is not working. What do I do?


check that the contacts are connecting and are clean of debris. If they are you can check the charging plug to confirm it is putting out 15v if not replace the charging plug. this is a common problem. you can get parts online at http://www.vacpartswarehouse.com/Electrolux-EL1000B-BZ-Pronto-Stick-Vac-s/3734.htm?gclid=CKDFg_3Jv7kCFc4-Mgody1wAjg

good luck

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Electrolux 2-in-1 Pronto does not hold charge, I believe it's a battery problem. How do I get then replace the battery, since it is located in the hand vac part of the vacumn?


The battery replacement for the PRONTO is not a consumer level maintenance procedure.
However, I just replaced the 4 original EMX1600sS batteries by anotther model with the same specs and my PRONTO is working fine now. The battery model is
Tenergy 2/3A Size Rechargeable Battery 1.2V 1600mAh NiMH W/ Tabs
Those are a little smaller than the originals but with the same capacity of 1600mAh and can be easily found in the web.
There are other similar models available that could be used but have in mind the limitations for the dimensions and capacity in mAh.
The dimensions of the original cylindrical batteries are aprox. 33 mm (1 1/4") X 22mm (7/8").
Anything under those specs should work.
Good luck.

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My Electrolux pronto is slow to start, if it operates at all. The light on the charger doesn't stay on for more than a few seconds. Is it the charger, the battery, or the vacuum? Has hapened in the last...


I just wanted Electrolux to know that this is the Pronto 2-1 is the worst product I ever purchased. I thought after I received the new battery because of the recall it would work.
When I was going to purchase the stick broom I was going to get the Shark but because I knewElectrolux was a good name in products I decided to purchase the Electrolux which I truly regret because it was just a waste of money

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This battery works perfect too (for your model), take a look on amazon: Amazon com tenergy 2 3a 1600mah nimh. Cheers

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User Manual for Electrolux Model 1522 Double Insulated Floor Shampooer


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