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Cant get the headset Jabra to work on the 5235 Mitel IP Phone.

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Hello i cant get the speech microphone to work on a mitel superset 4015 with a headset.....

Main Headset
PT/VA/H261N
SUPRAPLUS BINAURAL NOISE CANCE
LLING HEADSET (VISTA RANGE)

Bottom cable
PT/A10-11/A
A10-11/A CABLE

Posted on Feb 17, 2010

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My phone was working fine last night. I wake up this morning and it is in constant download stage. I unplugged and rebooted everything and at the end of the download it keeps saying "SIP Restore...


reset it by unplugging it and plugging it back in, press and hold the 6 key while booting it... change it to Minet.
I'm assuming you have a Mitel Telephone system and the phone isn't connected to a SIP carrier.

Apr 20, 2011 | Mitel 5235 IP Phone

1 Answer

Hi, At the office we have a Mitel IP phone we have just bought a headset model JAC0021201- B. We cant get it to work. Please can you advise how we set this up. Regards Trevor


I'm not finding manufacturer detail on this headset, only sales via Amazon, and it's dicey info at that.

So,I'm not certain this headset is compatible.  The only Mitel approved headsets are the Plantronics Polaris models.  These headsets fit into the headset port.  Such headsets require a headset button to be programmed and enabled on the phone to work.  When the phone rings, you will have to press the ringing button, to hang up, you will have to press the cancel button.

Other headset models may work, but require them to be plugged into the handset port and the existing handset will have to be plugged into it's unit.  Such units will require lifting the handset to answer the call and hang it up when completed.  Some such units have an optional lift kit.

I personally use a Plantronics Polaris "in the ear" model.  Plantronics web site has a config guide that will help you select a headset.
http://www.plantronics.com/us/configurator/default.jsp?use=Deskphone

good luck,
Mark

Mar 16, 2011 | Mitel 5220 IP Phone

1 Answer

Handset on Mitel 5340 IP phone with bluetooth has no dial tone but has dial tone on speaker. Bluetooth signal is fine. Help.


Are you referring to the Mitel Cordless handset or headset? The handset and headset must be paired to the module on the back of the phone. Press and hold the button until the display indicates pairing. Then press the Answer button on the handset or headset.

Jan 07, 2011 | Mitel 5340 IP Phone

1 Answer

Plantronics cs60 cordless headset not working properly with Mitel 5220 ip phone. Cant switch between handset and headset. When you lift the handset sound comes from the headset. The same headset works fine...


I'm sorry for being long on my answer here...
The bad thing here is that the CS60 is not a Mitel approved/supported headset. The only headsets that are approved for Mitel Superset or Mitel IP telephones are the Plantronics Polaris model.

BUT many other headsets do work with Mitel telephones. Since they are not "supported" by Mitel, you should contact the headset manufacturer for configuration guidance. Some have dip switches, or dials that need to be in certain positions to work with certain telephone models. This can be different from one phone to another.

Plantronics web site and their support people should be able to guide you to configuring this headset properly for each model phone.


How is the headset and handset connected? It sounds like the CS60 is connected to the handset port of the phone and the handset is connected to the CS60. When you go off hook with the handset, it sends the signal to the CS60 and depending on the switch on the CS60, it will send the signal to either the handset or the headset.

OR

The CS60 is connected to the handset port and the handset is connected to the headset port. To make the headset port work, you must have the CS60 connected to the headset port and the handset connected to the handset port. Set the phone to Headset mode.

Dec 13, 2010 | Mitel 5220 IP Phone

1 Answer

Headset doesn't work when plugged into Mitel 5215 IP Phone jack.


You need to have a Headset button added and press it... or dial the headset on code. Contact your system admin or vendor to have the button added or to get the codes. This is something you can't do from the phone.

Jun 30, 2010 | Mitel 5215 IP Phone

1 Answer

What is the pinout for the headset port of the mitel 5224 IP phone?


No idea. Contact Plantronics for a headset. This phone will support a variety of headsets. www.plantronics.com.

Mar 04, 2010 | Mitel 5224 IP Phone

1 Answer

Y-JACK headsets with Mitel 5212 ip phone


You can find allot of headsets that will work by googling the set type and the word headset. But I think what you are looking for is found i the programming of your phone system. In the class of service you can have the option for silent monitoring turned on and in feature access code add a code for Monitoring. Yes you are correct this is something for your Mitel vendor complete but i'm sure they would be happy to help.

Jan 19, 2009 | Mitel 5212 IP Phone

1 Answer

Bluetooth Capabilities


A cordless plantronics headset will work. A plain bluetooth headset that you use on you cell phone will not work. Mitel sells a new phone with a cordless headset and handset it doesn't use bluetooth it uses dect (europeon version) much but,

Nov 20, 2008 | Mitel 5220 IP Phone

1 Answer

Unable to connect jabra t5330 to a cisco ip phone 7941G headset jack


You can solve this by connecting your phone inline.
On the back of the phone where the phone handset plugs into, plug one end of the jabra headset wire & connect other end to the 2nd position (marked by phone & handset). Now plug the handset wire from Ip phone to the 1st position (marked by handset) in the jabra headset. Now you are good to go.

When the phone rings lift the phone handset and answer it with your jabra headset. You can't use jabra with 7941 without lifting the handset on phone.

Oct 28, 2008 | Jabra T5330 Wireless Headset

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