Question about Microsoft Windows Live Messanger

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Contacts missing from my contacts list

A few Contacts are missing from my MSN live contacts list?

I really need those contacts how can I get them back?

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  • hakim11 Dec 12, 2008

    my contact list is missing

  • ultimat3buzz Feb 02, 2009

    i am having this same problem however when i try the fix provided i still cannot find the folder specified i still cant get my contacts???

  • Anonymous Feb 04, 2009

    I have the same problem mas the folder c:\documents and settings\user1\contacs\ is missing

  • zain_mehdi93 Mar 17, 2009

    I updated my Windows Live Messenger 8 to version 9. The problem is that when I sign in the messengersays "You don't have anyone in your contact list yet.". All my contacts are missing. I followed the solution posted below but still my contacts are missing HELPPPPPPPPPPP!

  • wandererever Apr 15, 2009

    I have the same problem.
    I don't have my folders hidden anyway, so I skipped the first step :)
    There is no ''Contacts'' folder at all. I even created one, just in case.
    The windows messenger contacts list is intact, but I want to use msn messenger and it tells me I have no contacts, it reinvites all of them if I import a saved list and still shows I have no contacts after that.
    I can see them all in my hotmail.

  • Anonymous Apr 19, 2009

    I have Downloaded and Installed the NEW WLM 2009. And When I Sign in All the Contacts are Missing. I Tried Everything But Still Nothing Appears. What to Do. 

    But the Contacts are Availale In My LIVE Mail Contacts

  • Anonymous Apr 21, 2009

    my contact list dosnt appear on WLM 2009 but does appear on WLM 8.5

  • claire3214 Apr 22, 2009

    i need major help ..i have installed unistalled windows live messenger 2009... right left and center... done all the results i could find. (i think).. but still cant get my contact if i download messenger 8.5.. it says i need the newer version.. so how do i get around that.. and be able to download live messenger 8.5

  • cklaven Apr 24, 2009

    I have the same issue. I have researched a lot online, it would appear there is currently no fix and the only thing you can do is to roll back to WLM 8.1 or 8.5 untill this problem is resolved in a future version.

  •  Luis Moreira
    Luis Moreira May 11, 2010

    Did you check on the blocked list? 


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Hello from Portugal,i used to have the same problem,when i logged to msn no contacts although in hotmail they where all there,so i uninstalled windows live essencials(all programs) then downloaded windows live messenger 2009(again) but this time i only installed the messenger app!problem solved now when i log in all my contacts are there and the messenger works at is full power(lol) hope i helped someone and sorry for my english!

Posted on Dec 08, 2009

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Delete your Contacts cache folder

1. Right click Start, and select Explore.

2. Select Tools, and then select "Folder Options".

3. In "Folder Options", select View.

4. From the "Advanced Settings", check Show hidden files and folders, make sure Hide extensions for known file types is not checked, and click OK.

5. In the Windows Explorer window, click View, select Explorer Bar, and then make sure that Folders is checked.

Delete your Contacts cache folder.

After you are done changing Windows Explorer settings go through these steps -

1. On the task bar, right-click Start, and then select Explore.

2. In the folder list on the left-hand, go to the folder C:\Documents and Settings\Your Windows username\Contacts\ Your Messenger email address.

3. Delete all of the files in Your Messenger email address folder.

4. In the folder list on the left-hand pane, go to the folder C:\Documents and Settings\Your Windows username\Local Settings\Application Data\Microsoft\Windows Live Contacts\Your Messenger email address.

5. In Your Messenger email address folder, delete real and shadow folders.

6. Close Windows Explorer and try to sign in to Messenger again.

Posted on Nov 24, 2008

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1 Answer

Every time i start live messenger it says there are invitations, while there are non. also new contacts i add dont show up in my list until much later

This could be due to your contact space. I suggest you try deleting a few contacts if you have more than 400. If you have less than 400 then try downloading the new 2010 msn. Hope I helped MSN expert Dr Reed

Nov 05, 2009 | Microsoft Windows Live Messanger

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Msn wont let me add any contacts. if i add them it comes up the contact does not have msn yet, the contact is in my list but no requests are sent or they never appear online when they are online. I signed...

I suggest downloading a new msn or lose MSN
than go to
control panel
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‘windows live messenger’(if using WLM 8.5)
click on 'remove'
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Hope I helped MSN expert Dr Reed

Oct 05, 2009 | Microsoft Windows Live Messanger

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Hmmm! I am surprised to hear that as well, you are not meant to loose your contacts simply because your are updating the messenger, because I just updated mine and I still have all my contacts intact. I think you should go to contact try to add an address or a contact if you remember any and see whether every other contacts will come out.

Sep 21, 2009 | Microsoft Windows Live Messanger

1 Answer

Windows live communications platform has stopped working msn vista can still use msn but dont know why this pop up wont go away just cant add or delete contacts help steve

Here is how this problem is fixed:

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under settings, choose per application
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Locate: c:\program files\windows live\contacts
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Hope I helped MSN expert Dr Reed

Sep 11, 2009 | Microsoft Windows Live Messanger

1 Answer

The contact list in my new msn live 9 is missing

go to the file in the top of the msn then searh for tools and to the botom and see there is a options then click it and u will see privacy then there are 2 side 1 is allow and 1 is bolck search the 9 missing contat in the block list and u will find it :)

Aug 01, 2009 | Microsoft Windows Live Messanger

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Sign out the msn messenger and then reset ie and then sign in once again.
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Jun 09, 2009 | Microsoft Windows Live Messanger

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ok in any version you using it will ask you at the time of sign in;
user Id=============

appear offline available busy awey

you can select either one you like.

Your rating is very important to me....
Was this helpful?

Apr 24, 2009 | Microsoft Windows Live Messanger

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Windows live messenger contacts list not showing up

I emailed microsoft about this problem,heard back 2 days later and there expert advice is.......It Is a known problem that Is currently being Investigated please except our regrets that this has happened and please roll back to messenger 8.5 untill the problem Is resolve.I had already done this when I got the email,but here is there workaround/solution
As a workaround, you may try downgrading Windows Live Messenger. Please follow the steps below how to uninstall version 2009 and install version 2008.

a. Click Start, click Run and type appwiz.cpl and then press ENTER.
b. In the list of currently installed programs, locate and select Windows Live Essentials and then click Change/Remove.
c. Click Uninstall.
d. Follow the prompt on how to remove all Windows Live products accordingly.
e. Download version 2008:

Feb 24, 2009 | Microsoft Windows Live Messanger

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