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Printer: HP OfficejetPro L7680 ALL-IN-ONE immediately after a paper jam, my printer screen says "Printhead(s) problem. The Following printhead(s) has a problem. black/yellow (K/Y)" I do not know what to do to fix it. It now doesn't accept print jobs because of the "problem". Please help - thanks - Rob rga@rgaproductions.com

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Hi!!


try to re-install the driver of your printer
and then try to unhook the cartridge and then
clean up the nozzle used alcohol and cotton buds
and then placed it back the cartridge correctly!!!

Posted on Nov 10, 2008

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Have you tried to replace the black/yellow printhead? This is not the same as the ink cartridges, but it is located in the compartment under and to the right of the scanner lid.
Here is HP's link.
It looks like this...67a4fe2.jpg

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