Question about OKI B4350 Laser Printer
Have put a new drum into the printer and it is still saying 'CHG DRUM'. Have to keep pressing the 'online button' every time want to print.
On some printers after you change the drum, you have to reset the counter so the printer knows the drum has been changed. How to reset the counter is as follows:
1. press the ONLINE button to return the printer to off line status.
2. press the MENU button repeatedly until the MAINTENANCE MENU is desplayed, then press the SELECT button.
3. Press the item button until DRUM COUNT RESET is displayed.
4. Press the SELECT button and the Drum Counter is reset.
Hope this helps.
Posted on Nov 10, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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