Question about OKI B4350 Laser Printer

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Changed drum but it is still saying 'change drum'!

Have put a new drum into the printer and it is still saying 'CHG DRUM'. Have to keep pressing the 'online button' every time want to print.

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On some printers after you change the drum, you have to reset the counter so the printer knows the drum has been changed. How to reset the counter is as follows:
1. press the ONLINE button to return the printer to off line status.
2. press the MENU button repeatedly until the MAINTENANCE MENU is desplayed, then press the SELECT button.
3. Press the item button until DRUM COUNT RESET is displayed.
4. Press the SELECT button and the Drum Counter is reset.

Hope this helps.

Posted on Nov 10, 2008

  • drodgers757 Feb 23, 2011

    So simple, yet I couldn't figure it out. You are the best. THanks 100%

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1 Answer

I changed the drum and there's still a message saying order drum....is there a way to reset that?


(from Okidata's support site)

After replacing the image drum cartridge, reset the drum counter to keep a correct count of the number of pages printed on the image drum.
1. Turn the printer on while holding the MENU 1/Menu 2 button. USERMNT displays in the control panel window.
2. Press MENU 1/Menu 2 three times. DRUM CNT RESET displays.
3. Press ENTER. The counter will reset and the printer will go ON-LINE.

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Drum error message


To reset MFC-7840W drum count use the following steps.

1. open the front cover (leave open).
2. Press clear/back.
3. Then confirm the new drum install by pressing 1.
4. The display will indicate accepted.
5. Then close the front cover.

This should be done each time the drum unit is replaced.

Jun 18, 2010 | Brother MFC 7840W Printer

1 Answer

Says to change drum, changed drum and still says "change drum", will not print.....


After replacing the image drum cartridge, reset the drum counter to keep a correct count of the number of pages printed on the image drum.
1. Turn the printer on while holding the MENU 1/Menu 2 button. USERMNT displays in the control panel window.
2. Press MENU 1/Menu 2 three times. DRUM CNT RESET displays.
3. Press ENTER. The counter will reset and the printer will go ON-LINE.

Dec 16, 2009 | OKI Electric Industry B4600 Laser Printer

1 Answer

I have changed the drum and it still says to change drum soon


You need to open the front door and press the options button, or the menu button. It will ask if it's a new drum, tell it yes, shut the door and your good to go...

Oct 13, 2009 | Brother MFC-7820N Printer

1 Answer

How do I reset the unit after changing the drum?


there is a reset counter in the menu options.
at least there is, on my model of Brother, its a 8890DW, very similar to the one pictured.

from the 8890 user manual:

put the new drum unit and toner cartridge assembly in the machine. do not close the front cover.

Press Clear/Back

on the LCD display, it will say "Replace Drum? Yes/no"

to confirm you are installing a new drum, press 1.
when the LCD shows Accepted, close the front cover.

i got this information from the Brother Manual online.
heres the link to all the manuals for your model printer:

http://welcome.solutions.brother.com/bsc/public/as/nz/en/doc/manual_top.html?reg=as&c=nz&lang=en&prod=mfc7420_all

the info was found under Troubleshooting / Replacing Consumables near the end of the document.

i hope this helps!

Sep 23, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Needed to change drum...so did that. Just changed


I am not sure what kind of printer this is, but see if there is a reset menu for the drum. also the manufacturer website might have some info on how to reset the drum counter.

Jul 31, 2009 | Dell 1720dn Laser Printer

3 Answers

Replaced Drum still says "Replace Drum Soon". How do I reset on a Brother 7420?


Reinstall the new drum unit, keeping the front cover open. Press OPTIONS. Press 1 when the display shows REPLACE DRUM? 1.YES 2.NO ACCEPTED. Close the front cover.

May 28, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Change drum soon will not clear after new drum inserted


This machine is reset with a plastic sheet that come in the new drum unit. When the drum is inserted for the first time, the sheet slides out and trip the exit sensor in a certain way. Then the counter is cleared. If you still have this clear plastic sheet, then you can reinsert it into the top of the drum unit and try it again.

Jun 30, 2008 | Brother MFC 4800 All-In-One Laser Printer

1 Answer

PRINTING


go to the maintanence menu and reset the drum count. every time you change the drum you have to do this.

Mar 07, 2008 | OKI B4300 Led Printer

7 Answers

How do I reset the Change Drum Soon on the display?


All you should have to do is: -replace the old drum with the new replacement. -with the front door open press the Clear/Back button -press the number 1 button and when ?accepted? appears on the LCD close the front cover. That should do it. Let us know if you have any other questions and please don?t forget to rate this post.

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