Question about OKI B4350 Laser Printer

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Changed drum but it is still saying 'change drum'!

Have put a new drum into the printer and it is still saying 'CHG DRUM'. Have to keep pressing the 'online button' every time want to print.

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On some printers after you change the drum, you have to reset the counter so the printer knows the drum has been changed. How to reset the counter is as follows:
1. press the ONLINE button to return the printer to off line status.
2. press the MENU button repeatedly until the MAINTENANCE MENU is desplayed, then press the SELECT button.
3. Press the item button until DRUM COUNT RESET is displayed.
4. Press the SELECT button and the Drum Counter is reset.

Hope this helps.

Posted on Nov 10, 2008

  • drodgers757 Feb 23, 2011

    So simple, yet I couldn't figure it out. You are the best. THanks 100%

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I changed the drum and there's still a message saying order drum....is there a way to reset that?


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After replacing the image drum cartridge, reset the drum counter to keep a correct count of the number of pages printed on the image drum.
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All you should have to do is: -replace the old drum with the new replacement. -with the front door open press the Clear/Back button -press the number 1 button and when ?accepted? appears on the LCD close the front cover. That should do it. Let us know if you have any other questions and please don?t forget to rate this post.

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