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My Motorola RAZR ABOUT 3 YEARS OLD SUDDENLY CANT SENT SMS WILL SEND 1 THEN CANNOT REPLY TO ANY RECEIVED WILL SOMETIMES SEND IF I FORWARD IT. TOLD MY SOFTWARE WAS CORRUPT IS THIS CORRECT

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1. Go to menu setting.
2. Look for reset setting
3. select rest all
4. type 0000(four zeros) if security code not change
THANK YOU............

Posted on Nov 12, 2008

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It stands a good chance that your software may have become corrupt. This happens with a lot of mobiles. Usually by the user accidently deleting certain settings but some times a bug in the original software can cause it too.
There are 2 ways you can try to remedy this. The 1st would be to go to your network operators website & search for the 'Send Settings' option. Follow the instructions & you should recieve an SMS to your phone which you save as the default settings or default profile. There maybe multiple options on their site asking you if you would like ' Multimedia settings' or 'WAP Access' settings. Whatever the options are, request them all. This should then over write any missing settings you may have.
The 2nd option is a little more complex. This involves installing a software update to your phone. You will need a PC Data Cable to connect your phone to your PC & also a live internet connection. Once connected your phone will have it's main software (also called Firmware) updated & any new patches the manufacturer or your operator have issued will be installed.
NOTE: There is a very strong possibility that any infomation stored on your phone may get erased so it is paramount you save any pictures, video's, music files, calander entries, contact details or notes, to your PC or your memory card. These will not save on your SIM card.
All the infomation for Motorola can be found at the link below. If by any reason it says there is no new update available then try reinstalling the version you are using. Again this will over write the software that is on your phone & with any luck replace any corrupt or missing files.
This link is for the UK/Europe Motorola site.
http://direct.motorola.com/ENG/SoftwareUpdateSelect.asp?country=GBR&language=ENG&web_page_name=SUPPORT

Posted on Nov 11, 2008

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