Question about Goldstar MA-1011 Microwave Oven

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Lost Coupler/Turnable I have a GoldStar Multiwave Microwave but unfortunately, the coupler got lost during my latest move. Do you know how I can go about getting a replacement for the missing part? A phone number or a direct web link would be great. Please call me at 785-226-5304 or Email me back ptosie@sc.rr.com. Thank you in advance, Palik

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Hi there,

you can call at -  1-866-925-7278
or 

follow the below link to order coupler -

http://www.partstore.com/Sitemap/LG+Electronics+Incorporated/Goldstar/Microwave+parts.aspx

Good Luck!!

Thanks

Posted on Aug 24, 2009

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1 Answer

I have a Goldstar Multiwave and have lost the manual. Can you defrost by time rather than weight such an a frozen breakfast sandwich?


You can defrost items by time but not with the Q-Defrost or Auto-Defrost functions. (I've found it best to defrost ground beef with timed intervals at power 1. Auto Defrost by weight usually starts cooking the meat. You will need to try it a few times to see how long and what power to use.)

Manage My Life has the manual here: http://www.managemylife.com/mmh/owner_manuals/52491/GOLDSTAR-Countertop-Microwave-L1005548?brand_name_search=MA1011W . Sears Parts Direct may have a copy that you can order. (I didn't see it listed but didn't check the entire set of parts lists.)

I hope this helps.

Cindy Wells

Jul 10, 2011 | Goldstar MA-1011 Microwave Oven

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Can I use aluminum foil in my oven

May 18, 2010 | Goldstar MA-1011 Microwave Oven

2 Answers

Turntable not rotating


HI, the turntable motor is weak and failing at this point, simply replace this damaged motor. this will eliminate this distraction.

Jul 17, 2009 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Plate will not move back and forward


That is either tuntable motor or turntable motor coupler, depending if the motor is working or not. If the turntable is stuck it is more likely the coupler located underneath the plate.

Apr 20, 2009 | LG Over-the-Range Microwave

1 Answer

Turntable does not rotate


Hi there,

Well it seems that there is some fault in the turnable motor, turntable system consists of the motor and coupler, turntable support with rollers and the tray.
I have a video link to help you more on this -- how a turntable motor should sound when you rotate it by hand... please follow the below link -

http://www.youtube.com/watch?v=rPSWi_z7M58

If motor grinding... etc., it means you may have a bad motor or plastic coupler.

Post further comments if you need more help....

Good Luck!!

Mar 14, 2009 | Microwave Ovens

1 Answer

Need to plastic coupler that holds turn table in place


If you need a replacement turntable coupler, you can find this part listed as item number 942560 at repairclinic.com. Just type in your model number.

To replace, all you need to do is carefully slide something under the existing coupler (if you can) and pry up. The coupler will pull off the motor shaft.

If you cannot access the coupler due to the way it was broken, simply remove the bottom panel UNDER the oven. With the panel removed, locate the small turntable motor and loosen the mounting screws to remove. The coupler should be easily accessible with the motor out of the unit. Make sure you reinstall the turntable motor and bottom panel BEFORE you try to install the new coupler. The coupler needs to be installed from inside the oven cavity by placing it in the opening in the oven floor and pushing straight down onto the motor shaft.

If you have questions, or require additional assistanc, please let me know. I hope this helps you.

Jan 14, 2009 | Hotpoint RVM1435 Microwave Oven

1 Answer

Goldstar Microwave turntable does not work.


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can also do that to attach AC voltmeter leads to the leads of the motor. Then run the microwave to see if it has voltage present.

If so, you have a bad motor.

To order Goldstar / L.G. parts, visit Vance Baldwin Electronics.
You'll probably have to call them to find parts for your model.


(If yours is not an LG/Goldstar, please reply back with your brand and model number so we can help you)

If you don;t see the voltage, then you most likely have a problem with the control panel.

We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in about a week with a one-year guarantee.

Feel free to contact me directly (and please remind me of your full model number) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com


Dec 11, 2008 | Goldstar Over-the-Range Microwave

2 Answers

LG over the stove model lmvm 1935


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

In some cases, cleaning them helps. Lubrication is not recommended.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

To order Goldstar / L.G. parts, visit Vance Baldwin Electronics.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 07, 2008 | LG LMVM1935 Convection/Microwave Oven

1 Answer

Lost Turntable Knob


That would be the turntable coupler.

Get help locating a servicer or parts at 1-800-695-0098.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 31, 2008 | Emerson MW8168B Microwave Oven

1 Answer

Goldstar 1310W built in


The following parts are in the turntable system: The turntable motor, underneath the floor of the microwave; the turntable coupler, which is like a small plastic piece; the turntable support, either a three-legged or circular piece with wheels; and the glass turntable tray.

It sounds like maybe your turntable support is missing?

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

For Goldstar / LG / L.G. help, call 1-800-243-0000 (M-F, 7am-8pm CT, Sat 8-5 CT) and choose the appropriate prompt from the menu or visit here. Goldstar owner manuals can be downloaded here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 11, 2008 | Goldstar Microwave Ovens

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