Question about Canon PIXMA MP830 All-In-One InkJet Printer
What is error code 5010 ?
That code is a scanner error. The scanner unit can not detect the home position or the scanner unit warming up is not done properly at power on. Most of the time the Scanner unit needs to be replaced.
Posted on Nov 11, 2008
Hi, did some research for you and this is what I found:
Thank you for your recent enquiry regarding your Canon product.
In response to your query, please be advised that the error code "5010" indicates there is a scanner error and the printer will require service.
If the printer was bought recently you can contact the dealer and check the replacement program.
If you are outside the replacement policy, please find below a list of authorized service centers for your device and some packaging instructions:
The following office peripheral products: A3 and portable printers which are still under warranty, Laser Beam Printers, PC/FC Copiers, Multifunctional Devices and Fax machines benefit from on-site service.
On-site service can be arranged by dialing 0870 400 2080, or by contacting
Canon Ireland Ltd (Fax, Multifunctional and PCFC Copiers)
Sandyford Industrial Estate
Tel: 01 205 2400
Fax: 01 295 8141
Posted on Sep 24, 2009
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