Question about Canon Printers & Copiers
Go to the manufacturer's website and download the drivers and install them manually. Since you didn't leave a model name, I can't find it for you but you can go to the support & driver's section of your printer brand's website.
Thanks and please take a moment to rate as fixya.
Posted on Nov 10, 2008
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Not sure if your answer is correct, As I said Windows update thought it was downloading the correct driver and it didn't work correctly. I don;t want to say your link isn't helpfull, But I followed another suggestion and installed the Windows Vista Suite for the Brother MFC-5840CN all in one.and it not only fixed the problem it also installed all the multifunction drivers and software.So I am good for now. Thank you for responding to my delema. In case someone else needs it, Here it is.
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