Question about Canon PIXMA MP750 All-In-One InkJet Printer

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Color printing not working

B/W works well. Color printing not working well. Seems that yellow is missing. Tanks are full. Have gone through the maintenance procedures; no positive effect on quality of color printing. What is wrong?

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  • emacken
    emacken Dec 15, 2008

    I've changed the ink cartridge, I've done all the maintenance checks and I still can't get the yellow ink to print. Does anyone know what else I can try?



  • Anonymous Feb 12, 2009

    I have the same problem only for my printer it is blue that is not printing. This has been going on for some time.

  • Anonymous May 06, 2009

    Same problem for me with the blue. Can't find an answer anywhere. Ready to toss this printer in the trash.

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I just posted this same solution to another related question.

It may be time for desperate measures!

I have a PIXMA MP 750 and months ago my yellow ink stopped printing. I was only able to use the printer for black and white printing. Every once in awhile I would try multiple deep cleans, new ink cartridges, etc. etc. I posted my problem to this site, but didn't get any response. I talked to the very unhelpful folks at Canon who suggested a new print head ($70), but they couldn't guarantee this would actually work. They really thought it would be best just to buy a new printer.

Although I was feeling bad about adding yet another cheap printer to the landfill I'd pretty much decided to get a new printer. As a last resort I decided to use a suggestion I came across (at pcuser.com) to run hot water through the print head. It was easy to remove the print head (check your manual). I propped the head up in my dish drainer and ran hot water straight from the tap first through the end with the little circular parts and then through the end with the metal strips. I eventually used boiling water from the kettle.

As I poured water through one end I started to see yellow ink coming though the other end so I figured the ink had dried in the head. I kept pouring water through (from both ends) until the water ran clear. I dried the print head, put it back in with the cartridges and VOILA! after MONTHS without yellow ink it's working beautifully again!

If you've tried everything else and feel desperate enough to buy a new printer you might want to try this and report back.

Posted on May 12, 2009

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Have ou gone into your menus. Into troubleshooting, then image quality.
You will want to run both the eliminate light stripes and eliminate smears procedures. that will purge the print head, blow air through the jets and hopefully resolve the problem. I do believe the 8550 has a Jet Substitutin procedure where you can do a workaround and make other jets make up for the light areas.
here are some directions, Will forward more

  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Troubleshooting] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Print Quality Problems], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Troubleshooting Print Quality Page], and then press the [OK] button.
  4. Evaluate the 'Light Stripes Test' page for missing printhead jets, such as missing Cyan, Magenta, Yellow or Black color bars. The 'Light Stripes Test' page is the last page of the Troubleshooting Print Quality Page that printed.

    WARNING: To avoid injury, do not touch the sharp metal strip attached to the clear rubber wiper blade in the Maintenance Kit.

  5. Use a clean lint-free cloth or a new paper coffee filter to gently clean the maintenance unit's clear rubber wiper blade, use only a wiping motion across the entire length of the wiper blade, and then empty the waste tray. A dirty maintenance kit wiper blade can cause white lines and weak or missing printhead jets.


  6. 8500-wiper-blade-clean.jpg

  7. Repeat step 3 to reprint the Troubleshooting Print Quality Pages. If there are no missing or partially missing color bars then the print quality problem has been resolved. If there are missing or partially missing color bars then the printhead cleaning procedure will need to be performed. Continue with the next section.
To clean the printhead using the basic eliminate light stripes procedure:
  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Troubleshooting] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Print Quality Problems], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Eliminate Light Stripes], and then press the [OK] button.
  4. Press the [Up] or [Down] arrow button to select [Basic], and then press the [OK] button. The printer will perform a head cleaning, which will take about five minutes. The printer will then print a cleaning page and a light stripes test page.
  5. Repeat steps 1 - 4 one more time. If there are no weak or missing jets then the print quality problem has been resolved. If there are still weak or missing jets after two basic light stripe cleanings, continue with step 6.

    NOTE: Do not try the Advanced Eliminate Light Stripes Cleaning mode without performing two basic cleanings first.

    To clean the printhead using the advanced eliminate light stripes procedure:

  6. Press the [Up] or [Down] arrow button to select [Advanced], and then press the [OK] button.
  7. Select the missing jet color and number. If necessary, check the light stripes test page to determine the color and jet number of the missing jet.

    NOTE: Only perform the advanced light stripe cleaning once. If weak or missing jets still persist, continue with step 8.


  8. Print the Troubleshooting Print Quality Page. Evaluate the Light Stripes Test page for missing printhead jets, such as missing Cyan, Magenta, Yellow or Black color bars. If necessary, perform the basic eliminate light stripes procedure one more time. If the Advanced Eliminate Light Stripes procedure does not resolve the weak or missing jets, perform the Enable Jet Substitution Mode. See the Related Items below.

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Here is the maintenance manual:
http://www.ricoh-usa.com/downloads/downloads.asp?tsn=Ricoh-USA&path=http://support.ricoh.com/bb_v1oi/html/oi/rc2/model/cl3500/cl3500en.htm

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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