Question about Brother IntelliFax-2820 Laser Fax

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Brother 2820 Says clear scanner jam and press stop. How do you fix that???

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  • Anonymous Jan 04, 2008

    open the machine and try to clean but it keeps jaming and saying cler the scanner jam and press the stop key

  • CHOCHA Jan 12, 2008

    KEEPS ON FLASHING DOCUMENT JAM PRESS STOP BUTTON CHECKED ALL ROLLERS AND STILL WILL NOT CLEAR MESSAGE UNABLE

    TO PRINT OR FAX.

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  • Contributor
  • 26 Answers

You have a sensor out of position and needs refitting in the scanner lid

Posted on May 20, 2007

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  • 56 Answers

SOURCE: My fax machine brother 2820 shows document jam.

for this one you need to make sure there's no paper that was cut while you are removing the paper that was jam, try to clean the rollers with a clean paper the one that feeds the paper . when your done .Lift the printer upside down and remove the cartridges try to shake it for 5x .. I believe the upper portion portion of the printer is removable make sure there are no foreign objects such as ballpens , sharpeners etc...
Hope it help

Posted on May 22, 2011

  • 120 Answers

SOURCE: brother 2820 Says clear scanner jam and press stop

Make sure there is nothing caught where the documents go it. List up the scanner cover and look inside. It may need a separator pad or clean the feed rollers with some alcohol. Lawrence

Posted on Apr 23, 2008

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1 Answer

My fax machine brother 2820 shows document jam. How can i solve it. it shows - clear the scanner jam, then press stop. How can i get tht


for this one you need to make sure there's no paper that was cut while you are removing the paper that was jam, try to clean the rollers with a clean paper the one that feeds the paper . when your done .Lift the printer upside down and remove the cartridges try to shake it for 5x .. I believe the upper portion portion of the printer is removable make sure there are no foreign objects such as ballpens , sharpeners etc...
Hope it help

May 22, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

My Brothers Itellifax 2820 says there is a "document jam" and that I should clear the scanner then press the stop key. There is not paper jam whatsoever and I can't fins any other problem. However, I'm...


open the top of the unit and clean all rollers and test all of the "flap" switches to make sure that they are resetting as they should, if that doesnt work unplug printer for 10 mins then plug back in allow it do turn on and do its self test them try again

Jan 01, 2010 | Office Equipment & Supplies

1 Answer

Paper jams continue to occur on brother fax 2820


Depends on the location of the jam is. Feed wheels need cleaning, clean with windex. or and most likely you have a bad drum unit,

Jul 28, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

INTELLIFAX 2820--PAPER/SCANNER JAM


go to brother & download driver for printer. good luck !

Jul 13, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Paper won't feed from drawer - stuck on "manual feed"


The readout on my intellifax 2820 says, Document Jam, clear the scanner jam, then press the stop key. I can't get it to clear. What should I do?

May 03, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Brother 2820 Says clear scanner jam and press stop


Make sure there is nothing caught where the documents go it. List up the scanner cover and look inside. It may need a separator pad or clean the feed rollers with some alcohol. Lawrence

Mar 23, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Fax fixable? error msg


We call the moose method of clearing paper jams, the RCMP method, cuz they only know how to shoot to kill. You did good. Except, there is no such thing as "Bending" anything. The term is "re-form."

Dec 21, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother Intellifax 2820 repair + automatic document feeder + sensor


Brother Error Codes
RAM clear (most models)
Quickly press function * 2 8 6 4
Display should read maintenance
Press 0 1 for a full ram clear, or 9 1 to retain user data
Display should read reinit for a few moments then redisplay maintenance
Press 9 9 to exit the maintenance mode
Other maintenance mode switches:
01 ram clear (see 91 below)
02 scanner initialize (feed a white sheet, then a black sheet)
05 white level
09 print test
10 modify soft switches
11 print configuration list
16 panel test
19 CML test
20 signal test
21 tonal test
23 filter RX
54 scan edge
55 scanner area
66 test print memo
75 display drum life (if enabled on laser models)
76 reset drum life counter (laser models)
91 parameter initialize (user programming remains intact)
95 protection
B2 error = scanner or power supply error
Brother 950/980: On copy or transmit they may produce black pages. Prone to bad scanner (CCD). Brother may provide a replacement CCD at no charge to the original owner. Sometimes leaving the unit unplugged for a few hours will solve the problem temporarily.
Brother HL600 series laser printer toner will work in the laser fax & multifunction machines (part number TN100HL = TN100PPF). Drum units may be interchangeable as well (?).
Brother 1350/1550/1950: Problem: Record paper jams. Solution: Replace upper shoot. P/N UF6058001. Although there seems to be nothing causing the jam, the upper shoot gets stress marks on the ends. Replace even though it is not broken.
Thermal Transfer Machines: Only one side of the page is printing. Caused by the printhead latch being cracked. The latch is blue in color there is one on each side of the printhead, replace both latches

Nov 06, 2007 | Brother MFC-7220 All-In-One Laser Printer

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