Question about ACCPAC Simply Accounting 2004 PRO (2120148) for PC

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User name & password are incorect

Dear all,

our company already used simply accounting pro 2004 for three years ago
last year, our simply file can't be open, the report says "user name & password are incorect", so we must repeat to input again, and 3 months ago that thing happen again

can u help us to solve this problem??

many thanks

Petrus (indonesia)

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I had the same problem but it was with Simply 2007 running on a Windows XP computer. One day it just said "username and password are incorrect" even though I had just used it the day before with the exact same username and password (I am the administrator). I Googled all kinds of solutions to try, and finally this one worked. I simply did a Windows "System Restore" to the previous day. Once I did that, Simply Accounting allowed me to log in again. Therefore it tells me that the problem is one of two things...either the Windows database engine...or with some sort of Windows Update or other program update that interfered with the login process. The likelyhood is that it's a Windows system file involved in the database engine that was corrupt.

If you don't have automatic System Restore setup on your Windows computer however, then you are out of luck. The only possible solution (I haven't tried it) is to copy all the Simply database files to another working computer that "hopefully" doesn't have the same corrupt system files, and try to install and run the program and database from that computer, it may work.

Good luck

Posted on Apr 14, 2009

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