Question about Brother MFC 1850MC Thermal Printer

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Same problem w/output

I too only get the left half of a page when i output anything on this machine. Very frustrating since i've moved the office and misplaced the manual for this thing.

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Re: Same problem w/output

One of the BLUE levers that hold the the top of the imaging unit to the printer has cracked. If you look carefully on the side that is not printing and flex the lever you will see a hairline crack. You can buy these levers at a office equipmt repair store.You can also try gluing or taping a screw to hold the unit to the frame. What is happening is that the imaging unit is not close enough to the film to transfer the image onto the page. Happens all the time on these units.
Julio (originally solved by Sue O in

Posted on May 30, 2008

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You can explain to me that it produces the error 45.1:03

Page 46 here.

"Possible substrate jam"

if no substrate is jamming, check the reflector on left side of carraige for dirt, dust, or ink

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How do i clear paper jam after tearing half of the paper leaving other piece locked inside machine?

IF the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or the jammed paper remains inside the machine, remove the paper following the procedure below. 1. Turn off the machine, and unplug the power cord of the machine from the power supply. 2. Open the paper output cover. Remove the paper on the front tray if any.
    Do not touch the clear film (A). If the paper or your hands touch these parts and blot or scratch them, the machine can be damaged.

3. Make sure that the FINE cartridge holder does not hang over the paper. If the FINE cartridge holder hangs over the paper, move the FINE cartridge holder to the right edge or the left edge whichever is easier to remove the paper. When you move the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the right edge or the left edge.
4. Hold the jammed paper with your hands.
If the edge of paper is jammed near the paper output slot, pull the edge of paper to the position where you can hold it with your hands.
5. Pull the paper slowly not to tear it, then pull the paper out.

6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains.
7. Close the paper output cover, then reload the paper.
All print jobs in the queue are canceled. Reprint if necessary.

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1 Answer

How do I clean toner from machine?

Probably it's the jammed paper that might caused the error. I suggest have it serviced by the technician. Be aware of the paper handling capacity of your machine to minimize jamming:

Phaser 3300MFPV/X, Copy/Print/Colour Scan/Fax, B&W, 28 ppm, A4, 1200 dpi, 50-sheet ADF, 250-sheet Paper Tray, 50-sheet Multipurpose tray, 150-sheet Output Tray, 96 MB, Automatic 2-sided printing, USB/Ethernet, PCL/PS3, Scanning software, 220 V

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1 Answer

I cannot print a whole A4 page although the printer is set to A4 - ie labels only print one column

You can do several tests to understand where the problem is.1. Try to print a test page - Go to Printer Devices - Right click your printer and select Properties - Click Print Test Page button like on the picture below
11_29_2011_9_40_40_pm.jpgIf the result is still like your description, you are facing hardware problem like defective toner cassette or drum.2. Try printing from different sources - print a page from your browser like Internet Explorer - print a page from your Office Application like MS Office or OpenOffice - print from notepad - print from Image viewer application
If your printer prints only the left half of the page - this is definitely hardware problem. If you receive different results from different sources, find out wich one of them does the described printout and try to discover the setting that causes the problem and restore it.Sometimes when we talk about MS Office this problem is caused by Print Area setting. You can just Clear this Print Area from Page Layout like on the picture below.
I hope this was useful information for you!11_29_2011_9_56_30_pm.jpg

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I would move the printer to another computer. See if the problem follows. I have seen the issue a few times with issues in but also in other office applications.

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This may sound nutty, but I have an epson stylus cx3650, with the same INFURIATING problem. And I think I *may* have just fixed it. and its daft, and simple, but we all know how picky printers can be!

Okay, the paperfeed at the top, on the left hand side is a grey slide, (right in the printer) to hold the paper in place. USE IT to keep the paper straight, it seems, if the paper goes in straight, the whole page is printed. I don't know how or why but it worked for me! ^^ (and this is after the printer was stored in a cupboard for a year, because of this problem!)

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