Question about Konica Minolta PagePro 1350W Laser Printer

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Winxp with serv pak 3 crashes when installing konica minolta pagepro 1350w

My hard drive crashed recently. I had a new hard drive installed and installed winxp wit serv pak 3.

I have not been able to install my konica minolta pagepro 1350w laser printer. Each time that try to, the system crashes, reboots , crashes and continues this cycle until I use F8 to safe start and then use system restore to a previous operatinmg state.

This occurs with both the CD and the drivers downloaded from the konica minolta web site.

This printer works well on my other sysytem whic is a Dell using winxp.

Bill

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  • fmkwds001a May 05, 2009

    Sorry I am so late answering this. I did a restore to an earlier date and tried toe reinstall the printer. I only went part way up to where the system would crash. It ended up that I deleted out a portion of one of the commands that caused the crash (cant remember what) and the printer now works fine. I'll check and see if I can find exactly what I did and let you know. Bill

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  • 1,314 Answers

It must be because the software is not compatible with SP3; I've seen this a few times already. Does the Dell have SP3 installed? If not, I dare say that is the issue.

Thanks and please take a moment to rate as fixya.

Posted on Nov 10, 2008

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