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I keep getting a white page ,how do i fix it from coming up ,i have compaq laptop

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  • Johnny Massengill
    Johnny Massengill May 11, 2010

    when does this white page come up? When you are just using your PC (I.E. not on the Internet) or while you are on the Internet?

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On internet explorer page

Posted on Nov 10, 2008

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hI,
if the screen is completely white the problem could be a bad LCD cable. To cross check if the problem with the LCD or the motherboard. Connect an external monitor to the laptop. Tap the Fn + F8 key together to get the display to toggle to the external monitor if the display comes on the external monitor without any problems the problem is with the LCD and you would have to take the laptop for repairs.

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Did you go to HP Support, and click on Contact Us, in the upper left corner of the page?

After you do so, you will be taken to a page that offers you options of contacting them. I advise using the Call option. Nice to speak to a human being!
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I can't fix this for you, but if I helped you get it fixed, please rate it as a fixya not a helpful rating. These ratings let me be allowed to help you and others in the future. If you need more help, feel free to keep asking, but keep the original information so I can see it.

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