Question about HP Photosmart C6180 All-In-One InkJet Printer

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Hp c6180 all-in-one error message 83c00020

While scanning for transmitting a fax on the c6180 unit it stopped and the error code 83c00020 came on the screen. Since then it will not work any more.
I can push the on-off button and it does not cut the unit off.

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  • sutton_wc Nov 16, 2008

    Thanks for your suggestion. Would you believe that I solved the described problem by holding down the "OK" button at the same time as the "ON-OFF" button on the printer console. I had checked the HP trouble shooting data ans had talked to technicans. Prayer works with solutions from God.



  • Anonymous Feb 07, 2009

    my hp smart printer 2570 displayed the number 83c00020 and wouldnt do anything i read a blog that said hold down the ok button as well as the on/off button and it cleared it.

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Hello,

Try unplugging the printer from power for about 10 minutes and then reconnect it and see if that will reset it. You mentioned the error code 83c00020 is that on the printer screen or somewhere else?
I wasn't able to find that exact error is that the way the error actually displayed?

Reply back and let me know. Hope this helps. Please remember to rate this information.

Thanks

Posted on Nov 16, 2008

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I finally cleared the blue screen 83C00020 error message on my HP Photosmart Premium C-309a printer by depressing both the Power and Red Eye Removal buttons at the same time. HP Support had told me I had a "hardware" problem and were willing to sell me a new printer at half price. I said "no thanks" and started searching for solutions others may have found. I noticed that some had tried the "two-button" approach, and, through multiple trials I finally discovered the solution that worked for me. I hope this information will be helpful to someone because I know how badly I felt when my machine had so completely failed. I am very greatful for these wonderful postings because they gave me the clue I needed. Thank you.

Posted on May 18, 2011

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2. Wait 30 seconds.
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4. Repeat steps 2-4 two more times.
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1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold # and 6 while plugging in the power cord



Try to check the result.


Regards,

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