Question about HP Photosmart C6180 All-In-One InkJet Printer
While scanning for transmitting a fax on the c6180 unit it stopped and the error code 83c00020 came on the screen. Since then it will not work any more.
I can push the on-off button and it does not cut the unit off.
Try unplugging the printer from power for about 10 minutes and then reconnect it and see if that will reset it. You mentioned the error code 83c00020 is that on the printer screen or somewhere else?
I wasn't able to find that exact error is that the way the error actually displayed?
Reply back and let me know. Hope this helps. Please remember to rate this information.
Posted on Nov 16, 2008
I finally cleared the blue screen 83C00020 error message on my HP Photosmart Premium C-309a printer by depressing both the Power and Red Eye Removal buttons at the same time. HP Support had told me I had a "hardware" problem and were willing to sell me a new printer at half price. I said "no thanks" and started searching for solutions others may have found. I noticed that some had tried the "two-button" approach, and, through multiple trials I finally discovered the solution that worked for me. I hope this information will be helpful to someone because I know how badly I felt when my machine had so completely failed. I am very greatful for these wonderful postings because they gave me the clue I needed. Thank you.
Posted on May 18, 2011
Tips for a great answer:
Solved! I now can scan wirelessly throughout my network. I downloaded the drivers for a friends newer HP all-in-one scanner and I can scan. Look for the driver for the 309a series of printers and install it. Complete the install and set up your existing printer. You can now scan, print, fax wirelessly. It includes updated HP apps for these functions that work with OS 10.5. I didn't upgrade to the HP 1.1 drivers through Apple. The file name is: PS_AIO_05_C309a_Net_Full_Mac_WW_102.dmg
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