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Hello, We have a UB-5315 or 5815 electronic whiteboard and it is flashing the letter 'L' which is not a recognised code in the Operating Instructions. I have changed roll, removed paper, added paper, turned off and turner on. It is not paper jam or run out of roll?? What else could it be?? Thanks Sheryn 08 8463 6182/92

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You have a burned out Flourescent Lamp. That is what L means.. You will have to search for a Panasonic Dealer in your area.

Posted on Nov 10, 2008

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I have a smudge on my Panaboard and would like to clean it but don't know what I can use? Any suggestions?


All Panasonics can have a moist cloth or even a little metholated spirits on the screen. Occasionally a machine has a heavy bump which causes a greying effect between the two layers of the screen- you will NOT be able to remove the discolouring if that has happened. By the way- NEVER use whiteboard cleaning fluids on the screen- use water or a moist cloth for tough cleaning jobs-metho if desperate. Never use whiteboard cleaners on any whiteboard. Their job is to eat the surface so that you always need to use them.

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We have a fix for this problem.
http://www.fixitfastelectronics.com/ub5315.htm

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I am having the same issue and I think it maybe a driver conflict. What OS system are you using at the moment? When my pen software was not updated, everything worked fine. I am trying to resolve it now and will post back when i have a solution.

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1 Answer

Printing Problem


Check sensor (behind panel on the left hand side of the whiteboard screen), to ensure there is nothing there blocking it eg: post-it notes, dust etc. Once cleared, turn the power off and on again and the flashing L should disappear, and you should be able to print again.

Jan 18, 2010 | Panasonic UB-5315 Whiteboard Motherboard

2 Answers

Can not print "L" flaching


"L" is not one of the usual error codes for that whiteboard. you might have a sensor error behind the board. usually dirt and dust are blocking the sensors from reading the board.

Jun 23, 2009 | Panasonic UB-5315 Whiteboard Motherboard

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How can i get update for Bios


Hi there.

You can download the BIOS update from the Acer website here:
http://us.acer.com/acer/service.do?LanguageISOCtxParam=en&miu10einu24.current.attN2B2F2EEF=3750&sp=page15e&ctx2.c2att1=25&miu10ekcond13.attN2B2F2EEF=3750&CountryISOCtxParam=US&ctx1g.c2att92=453&ctx1.att21k=1&CRC=2054404012

Just select your make and model, then underneath that, select your Operating System. Then just click on the BIOS tab, then the orange icon to the left of the BIOS file.

Hope that helps.

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1 Answer

Panaboard UB-5815


The fluorescent lamp is dead.

Jan 22, 2009 | Panasonic Panaboard UB-5815

1 Answer

Cannot capture info from whiteboard


There was a paper jam. Everything is working fine now. Would still like to have a manual if anyone knows where I can get one on line. What Panasonic calls an 'operating manual' on their website is just a list of specs.

Aug 20, 2008 | Panasonic UB-5315 Whiteboard Motherboard

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