Question about Rinnai RHFE-1004FA 38,400 BTU Energy Saver Ductless Heater - LP Gas

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Error 11 code

Hello, Thought that I would post a question concerning my 4 year old Rinnai RHFE-1004FA(LP) wall furnace. A few days ago the unit was shutting down with an Error 11 code. I have been doing the maintainence cleaning of this unit since we had it and hadn't had a chance this year so I went ahead and took off the front panel and got rid of the dust,etc. After cleaning it up and putting it back together, it has been running fine for over 24 hrs. There were a few things I noticed while I was in there that I wanted to ask about. First, a small clear plastic tube that was connected to the exhaust port (I think) wasn't seated as well as it should, which I re-seated. Could have this been the culprit? The other thing that I noticed was that gas line #2 was not nearly a snug withing the fitting where it attaches to the burner. The other two lines have no sway, but this one you can move, even though the nut is snug to the housing. Is this a concern, and should I perhaps have someone look at it? Past that, the unit is running fine now. Thanks. WK

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If the gas lines are moving or vibrating regularly, especially as they get older there is a possibility of fracture, so I would get them tethered properly. if no obvious vibration or risk of movement then they are probably fine if you are sure there are no leaks other than that i just found this manual earlier on for another user: - hopefully it can answer your questions http://www.rinnai.us/Rinnai.aspx/FileLibrary.aspx/DealerResources.aspx/DocumentsLibrary.aspx/WallFurnacesDirectVentMainHeatSource.aspx/RHFE1004FA.aspx/GeneralInformation.aspx/456RHFE1004FAManual32003.pdf.aspx Hope this helps :)

Posted on Mar 01, 2007

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My Rinnai 1004F giving me error code 99


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I'd like information on the reliability of Rinnai 1004FA furnaces. Do they need regular cleanings?


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Flashing code 99


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Tom Hawkins
hawkins111@gci.net


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556-P Error code 53


I would recommend you read this, hope it helps:

Rinnai Recalls Wall Furnaces Due to Carbon Monoxide Hazard
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Posted by saltcedar (My Page) on Thu, Feb 21, 08 at 19:28 NEWS from CPSC
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs
Washington, DC 20207 FOR IMMEDIATE RELEASE
February 21, 2008
Release #08-199
Firm's Recall Hotline: (866) 746 8344
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Rinnai Recalls Wall Furnaces Due to Carbon Monoxide Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in
cooperation with the firm named below, today announced a voluntary
recall of the following consumer product. Consumers should stop using
recalled products immediately unless otherwise instructed.
Name of Product: Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556
Units: About 52,000
Manufacturer: Rinnai America Corp., of Peachtree City, Ga.
Hazard: A gasket in the unit can fail, posing a risk of poisonous carbon
monoxide gas leaking into the home.
Incidents/Injuries: Rinnai has received 11 reports of carbon monoxide
leaking from the furnace. No injuries have been reported.
Description: The recall involves Rinnai EnergySaver Direct-Vent Wall
Furnaces, Models RHFE 431 and RHFE 556. They are either natural gas or
LP gas (propane) fueled. The following model numbers are included in the
recall:
Model RHFE-431: FAIII-N, FAIII-P, WTA-N, WTA-P, WTA-72B-N, WTA-76B-N

Model RHFE-556: FAIII-N, FAIII-P, WTA-N, WTA-P
The model number is printed on the top of the rating plate located on
the right side of the unit. The recall includes only those units
manufactured from February 2000 through December 2007. The manufacturing
date code is the first four digits of the serial number, written as YY
MM, and is located at the bottom of the rating plate.
Sold through: Wholesale distributors nationwide to contractors and
dealers from February 2000 through December 2007 for between $1,600 and
$1,900.
Manufactured in: Japan
Remedy: Consumers should stop using the furnace immediately and contact
the firm to arrange for the installation of a free repair kit.
Consumer Contact: For additional information, contact Rinnai toll-free
at (866) 746-8344 anytime, or visit the firm's Web site at
www.wallfurnacerecall.com
To see this recall on CPSC's web site, including pictures of the
recalled products, please go to:
http://www.cpsc.gov/cpscpub/prerel/prhtml08/08199.html
The U.S. Consumer Product Safety Commission is charged with protecting
the public from unreasonable risks of serious injury or death from more
than 15,000 types of consumer products under the agency's jurisdiction.
Deaths, injuries and property damage from consumer product incidents
cost the nation more than $800 billion annually. The CPSC is committed
to protecting consumers and families from products that pose a fire,
electrical, chemical, or mechanical hazard. The CPSC's work to ensure
the safety of consumer products - such as toys, cribs, power tools,
cigarette lighters, and household chemicals - contributed significantly
to the decline in the rate of deaths and injuries associated with
consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC's
hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270, or
visit CPSC's web site at www.cpsc.gov/talk.html. To join a CPSC email
subscription list, please go to https://www.cpsc.gov/cpsclist.aspx.
Consumers can obtain this release and recall information at CPSC's Web
site at www.cpsc.gov.

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1 Answer

Error code 11 on my rinnai


A code 11 also means that it might not be getting any gas. On thr right side of the unit you will find a small door. open it up and make sure the valve is in the open position. If it is, you should contact your gas company to come and diagnose what is going on. The Rinnai is not a do it yourself fix it type of heater.

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