Question about Sony DRU-710A DVD±RW Dual Layer Burner

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Problems recording DVD-R 16X

I have the SONY DVD RW DRU-710A, mi hardware is working fine, and I'm using Windows XP, and Nero 6 version I've been burning DVD-R Verbatim 8x with no problems at all. Today (I live in Argentine) I tried to buy Verbatim DVDs for recording, and the seller told me there where receiving only Verbatim DVD-R 16x. I buy those, and the recorder doesn't recognize the blanks DVDs to burn them. Tried another DVD-R 16x "Imation" and the same thing come through... I've read that this DVD burner only burns DVD+R 16x. Is there any way to fix it (recording DVD-R 16x) by actalizing the firmware of the recorder? What can I do when the DVDs 8x doesn´t exist any more?

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Re: Problems recording DVD-R 16X

Try this download page to update your firmware from 25/10/05, so if you bought your writer before this date maybe this will work, otherwise buy 8x discs. The faster the discs are burned the more chance of errors there are, you should write at slower speeds for better quality.

Posted on Oct 27, 2006

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Sony DRU-710A Installation without the disc.

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May 24, 2009 | Sony DRU-710A DVD±RW Dual Layer...

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Wont Read OR Burn DVD's

Hi There that is a hardware failure inside the unit there are two different lasers in the one head one for cd and one for dvd it sound like the dv d head has failed if the unit is new or under warrenty its time to speak to your supplier or if not bite the bullet and invest in anew unit

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How to Install Sony DRU-710A DVD-RW

Hi there,

Cd/dvd drives don't actually require a driver to run. They use "class filter drivers" which are supplied by a burning program like Nero or NTI. These "class filter drivers" only add functionality to the drive. Windows just uses a generic driver "MSCDEX" to run them.

A couple of things to try:

Uninstall the drive. Open Device Manager, click on the + sign next to CD/DVD ROM drives, right click on the drive and select uninstall. Exit and restart your system. When windows loads, it will recognise a hardware change, and will ask if you want to install. Before you click anything, insert the disc that came with the drive (if you have one). This should then install, if not, let windows search. If windows can't find anything, select "I will choose the driver manually" and look for your drive in the list.

Another thing to do, is download the most current Chipset drivers for your motherboard (which I would recommend anyway, even if the above worked).

Update the Firmware version and the internal drivers for your drive. These can be found here:

Also, update windows to the latest Service Pack (SP3 for XP and SP1 for Vista) if you haven't got them already.

If you have Vista, did you recently update to SP1 via Windows Update? If the answer is yes, please let me know.

Hope these solve your problem


Dec 09, 2008 | Sony DRU-710A DVD±RW Dual Layer...

1 Answer

I have window xp my dvd burner worked fine before now it doesnt

What do you mean "it just stays there"? Can you be a bit more specific? The writing speed doesn't really mean anything apart from being able to burn quicker.

The "drivers" for the sony dru 710a can be downloaded from here:

I would also update the Firmware version too.

Hope that works


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1 Answer

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First I need a little more info from you, what operating system are you using( windows XP,Windows Vista,Linux?) What software are you trying to burn the DVD with?
What Happens when You try to burn the DVD,Do you get errors or crash or what?
Let me know I can see what I can do to help

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