Question about Mitsubishi WS-65712 65" Rear Projection Television

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Closed Caption Have made several calls to local Techs and seem no one is able to help out. Six months ago, our Closed Caption (CC) have stop working, Often at time we be watching shows, CC is dealyed, chicken scratches or doesnt come on at all. Our HD shows, Half the time doesnt work. Any Idea? its hard to believe I can't find a LOCAL Tech to serviced my TV on CC!!! Its been hard watching TV lately on the family like us who are Deaf!!! By the way, we have three other TVs in the house and the CC works just fine! Already called our Cable company, they stated their lines are fine. HELP!!!!! Tim

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Re: Closed Caption

What we need to do first in a case like this is to first take one of the smaller sets in the house, that have closed caption on it, disconnect the cable from the Mitsubishi TV and reconnect it to the smaller TV set and see and make sure the cable line and or splitter to that line is good. If it still does not work on that line with the differant TV set, Then you know for sure that the cable is at fault or the cable equipment, as I have seen a problem like this a while back. If it does work on the smaller set then we know that the set does have a problem processing the cloised caption circuit and needs a servicer to repair it. You see these sets haqve no user replacable parts inside them because all parts are soldered into place and we need a schematic to trace out the closed caption curcuit. if you think you can handle a problem like this order the schematic online and upload it here and I will be more them happy to assist you to troubleshoot this beast. Good Luck PS Please do not forget to rate this thread.

Posted on Oct 28, 2006

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How do i turn off the closed caption on my toshiba 51h84 tv? i tried setting via the remote and changed the CC option to OFF but i still see the closed caption is driving me crazy!! help!

What is the source of your TV signal: Cable? Dish Networks? DirectTV? Antenna?
Many times the Cable/Dish Networks/DirectTV controller also has an option for closed captioning. Please verify that a controller is not setup to deliver the CC data.
Also, try setting the TV CC using 'C1' or 'T1' and selecting 'Enter' to accept the change; then come back and set CC to 'Off' again to see if toggling on/off helps.

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Have a jvc hd52Z575 - can't get the closed caption to work. Have checked the menu-cc is on-set for closed caption-cc1. Per manual menu is set correctly,

If your using component input or a/v input, the cc in the set is not used, only using the cable input jack will you be able to use cc. You have to activate it through your cable box or satellite receiver if your using either one of those.

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1 Answer

I can't get the closed caption off the screen

Closed caption can come from one of two places--either in the sets own menu---CC! etc or if you are using a box to provide signal to the set it can come from there.

Look first is the set's own menu---Closed caption is a option there.

If not selected in set menu call up box menu and look for it there.

If this told you something you did not know rate this solution as very helpful as I do this here for free.


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Sounds like the closed caption option is active.Check your remote to see if you have a button labeled"CC" that would turn it off and on. If not go into customer menu look for closed caption option turn it off. If you have a cable or satellite box they may also have closed caption option that you can turn off.

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Get closed captions on some channels, but not all, even though it is CC

RCA have choices for different methods of CC in user CC menu. Labelled T1, T2, etc. . Different selections are for different types of close caption. Tune to a signal (on your other TV) that has closed caption working.

Tune your RCA to the same signal. Change the T1,T2, etc settings until the closed caption for your signal appears.

If this doesn't work, try connecting analog video or VHF channel 3 (or other specified channel) to the TV. check CC. When TV stations, sat channels, sat receivers, cable boxes etc, convert analog video signals to HD, problems can result. Some equipment causes RCA TVs to do unexpected things with sound and closed caption.

If you use RF or video output, old analog video may look better on CH3 or video than on HD input and the CC will work more consistently. Watch HD signals on HD input, Analog signals on Video in or through the TV tuner . Many HD channels and programs are converted analog video and look poor on TV HD inputs.


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1 Answer

Big black box on screen

It has something to do with the closed captioning. He must have hit the closed caption button on your remote. You need to either turn the closed caption off or make another selection under closed captioning like cc1 cc2. Just keep making selections until the box goes away.

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If you have cable or satelite receiver the cc must be set up properly in the receiver. If just using and antenna or cable direct to tv then make sure the cc is not set in the wrong position.

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1 Answer

Closed caption

Have you verified that the programs you're viewing have closed-captioning service? Some programs and stations do not support CC on programs and commercials. The closed captions are accessed on the HD52W56 by pressing Menu > Preferences > Closed Captions on the remote control and following the onscreen instructions. Select CC1(the first choice for caption); this is the format most stations send in. Good luck!

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Closed Captioning on HD channels

We had the exact same problem just yesterday when we bought our Sony 46" Bravia LCD. Nobody, neither Comcast Cable or Sony seemed to really know how to get rid of the closed caption at first and we did have a Motorola box - the box is the problem, not the tv. Here is step-by-step instructions that worked for us. 1. While TV is on, power DCT (Digital Cable Terminal) off 2. Press and hold "menu" button on digital terminal (the screen below will appear) 3. Using Up/Down cursors, highlight "Close Caption" 4. Using Left/Right cursors, put - Close Caption: Disabled 5. Press "ok-select" 6. When done, press "power" to exit menu 7. Press "power" again to turn DCT on If you go through these steps slowly, you should have a caption-free screen!

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Black square in the middle of my viewing screen.

you have accendly turned on closed caption. the closed caption you have tured on is not the normal closed caption we are used to . it is called colsed caption text. either on your remote or in you manu, find the way to turn off cc & you should work ok. good luck.

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