Question about Canon imageRUNNER 5570 Copier

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Canon PC 1060 has a paper jam that we can't get to

Canon PC 1060 has a paper jam. When we tried to remove it the paper tore. Copier won't open to get to paper. Tried removing screws, but still couldn't get to paper jam.

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It sounds like the paper jam is in the fixing assembly, and you can not access it unless you take it to a service center for canon products.

Posted on Nov 10, 2008

  •  Pam Obrien
    Pam Obrien Nov 11, 2008

    I meant to say.. You can access it but you need to know what you are doing, The fixing assembly is accessed buy removing the screws and plastic panel at the exit, then remove the platen glass slide platen cover over about half way then where the flex cable is under glass remove plastic cover to access a small hole through which a long screw driver will fit to release a screw holding the fixing assembly in place, then remove the other screws holding the assembly which are near the exit, remove connectors and that will free up assembly.

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