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I have an LG Venus VX8800 and i recently discovered that one of my keys on my keypad wasnt working. So i decided to turn my phone off and turn it back on and see if that helped with the problem. But when i turned it back on, the screen just said Downloading and has been doing that for 5 hours. The only way i can turn my phone off is by taking out the battery so I've done that quite a few times, and everytime i turn my phone back on it says the same thing. Can you help me fix my problem?

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  • Carl Navarro
    Carl Navarro Nov 10, 2008

    A year ago last September I excercised my "new every two" to get an 8700. I thought that the sleek stainless case woud hold up. The front display cracked and all I had was just a tiny dent in the case. Verizon didn't care and I went the Ebay route to get an 8700 for about $180.

    One day, when I pressed the 0, I got 0852 on the display and other keys seemed to dial whatever was in the columns!! I turned it off and I got the LG and downloading logo. I eventually pulled the battery, held down the ON button and put the battery in and it cleared. It never worked right after that, so I went back to my "old" 8700. Then to a Casio G'Z'one Boulder for a week and finally my Motorola V750 which I love.

    I doubt that I would take another LG phone if you GAVE it to me. Of course I have a hard time with the fact that I spend $500 on one working phone for myself in less than a year :-(

  • Carl Navarro
    Carl Navarro May 11, 2010

    I'd love this to go away. Wonder if I can solve it and then rate myself?


5 Suggested Answers

  • 121 Answers


you need a new ribbon souds like your torn it

Posted on Mar 02, 2008

  • 7752 Answers

SOURCE: LG Venus VX8800

take the phone and have the lcd replaced

Posted on Jun 29, 2008

SOURCE: I have an Telus LG

Normally the extent of the problem will depend on the amount of water seepage. I don't know the details of this particular phone but in general it is the moisture trapped under the keypad that can cause the problem. If you can open the keypad and run a hair dryer on low heat across for a few minutes that might help. It is also possilble the battery is discharged because of the drain of current due to water causing internal short circuits. Take out the battery, dry off the phone with hair dryer and put the battery in. Connect the charger and hope for the best. By the way I am not a phone technician.

Posted on Jul 28, 2008

  • 67 Answers


Hi pamela420,

i will assist you!

assuming that your mobile is new then, the easiet way to fix your problem is to restore it to factory settings, please take note that if you have any pictures, videos or personal data on the handset then it will be removed if you dont back it up on your pc or other storage device, if you have restored your handset to factory settings and this keeps poping up then, it is also the network your on, meaning that the "180" could just simply be the voicemail number for that network, you see when you get a voicemail for your number the network notifies you of this by the service ringing you! or you having to ring it.

Hope this helps you


Posted on Sep 14, 2008

  • 1 Answer

SOURCE: sony ericsson 380i Only a

i have a 380i i sent it to be checked the volume is too low and it came bacvk not working at all they said it had water damage no way on earth would i have done that

Posted on Sep 25, 2008

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