Question about Whirlpool Ultimate Care II GSQ9669L Top Load Washer

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Whirlpool Ultimate Care II still won't drain

Thanks for your advice about our washing machine. We removed the cabinet, checked the drain pump and sure enough, found one of our daughter's socks. We put it all back together and did a test run with just water and it drained - but when we actually tried a load it wouldn't drain. Any ideas? Thanks so much for your help, Andrea

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  • Whirlpool Master
  • 3,361 Answers

More than likely you have another garment in the pump or connecting drain line.
Check it all again.

Posted on Mar 27, 2009

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Posted on Jan 02, 2017

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This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADERS displaying the “F02” error code.

“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

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To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

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Thanks for using FixYa. F/02 error means Long Drain. If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed. Press PAUSE/CANCEL twice to clear the display.
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Please do rate the solution if the issue is resolved or post a comment for further assistance.



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