Question about Dell W3201C 32 in. LCD Television

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Same problem with audio - out of no where!

I too just expereinced the same problem as everyone else - just one hour ago and decided to troubleshoot and came upon all of your comments/problems as well!

This is just terrible. I like everyone else I am sure, paid good money for this TV and now poof! no sound, no solution. Everything else seems to be working.

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Connect the TV to a surround sound system and use the sound from the surround sound system. That is what I did and it worked for me.

Posted on Dec 05, 2008

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Posted on Jan 02, 2017

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I have a question? Do you move your Television frequently, OR do you unplug it frequently when it's not in use? I have found that doing either or both of those things can bring on problems, especially audio problems.

I've had the disappearing sound problem twice with my Element FLX-2610. This latest time I was stumped because the full scan didn't resolve the problem. And of course, the sparse manual that comes with the TV contains no troubleshooting advice at all.

But I did find a suggestion on another sveral other sites: Reset the TV. You might have a small reset button (like you would find on a DSL modem) somewhere on your TV but there is a manual way to do it two. Whichever way you do, MAKE SURE to disconnect every single device (yep, it's a pain) and UNPLUG the TV before doing this.

To reset with a reset button, disconnect devices and unplug the TV. Depress the reset button for 5 seconds. Reconnect devices, then plug in the TV.

Manual Procedure:
Disconnect all devices
Unplug the Television
Using the on/off button on the Television (NOT on the remote), depress and hold the button for 5 seconds.
Reconnect the devices, then plug in the TV.

Unless something has shorted out or burned up inside, this resetting, as a last resort, should fix the audio problem. Worked like a charm for me!

Good Luck!
Nena

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