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The reason of your problem is that your local mains frequency is 50 Hz and when you use 230V to 120V converter, this simple device can not convert frequency only the voltage. Your clock is synchronized to the mains frequency which is 50 Hz instead of 60 Hz and the clock goes slowly. It is late (60-50)/60 ---> 10 minutes in every hour. I am sorry but I think your problem can not be fixed. ( It would be possible to convert the frequency but the cost of this kind of device would be higher than the value of this Audiovox)
Press the start button (1st button on the left) to standby and the color is dimmed when standby. Then press the function button until the time will start blinking. Then, press the hour and the minute buttons to the desired time. Press the function button again until the blinking stops. Press the start button again to the desired format (radio, ipod..) and you will notice that the time had already been changed. Hope this helps rather than paying $5 for such a request.