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Vu-Me photo ball error message Photo Viewer Data Synchronize failed

I selected the photos I want to download onto my new VuMe photo ball using the Photo Viewer software; however, when I click download, I get the error message "Photo Viewer Data Synchronize failed!" My computer system is compatible with the requirements listed on the product's owner's manual.

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  • Bigkiang Nov 25, 2008

    Same here, VU ME downloaded 16 of 71 photos and crapped out. Can the photos be deleted from the ball and re-installed??

  • blondausa Dec 02, 2008

    i get the same error message after i selelct my pics. what should i do?

  • Anonymous Dec 03, 2008

    I just purchased on and I am getting an error message as well. It also shows the Vu-Me as a 2MB drive (weird).

    I'm stuck.

  • Anonymous Dec 18, 2008

    Same issue - I'll post a solution if I find it.

  • PhotosRCool Apr 05, 2009

    I installed the software provided for the Vu-me cube and still couldn't view the photos but I found when you connect the cube into your USB port and turn on the cube a menu pops up giving you the choice to "Run the program using the progam provided on the device" you need to select this and then another version of Photo Viewer opens. You then select the photos you want downloaded from the file icon and then select the dotted rectangle to select your region within the photo, then select the arrow this will move your photo over to the right window, you then select the circle icon on the right this will synchronize the photo. In order to view the photo you will have to disconnect the cube from your USB plug and ta da you can see the photo. It will also let you know how many photos you've uploaded to your cube and how many more you can copy. It's pretty cool after you figure this all out, hope it works for you. :)

  • Anonymous May 26, 2009

    Please. I don´t have the software of photo ball Vu-Me. Does anybody can send me a link?

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Wicked! Got it working.

I had the same issue as described by the other posts. I run Windows Vista. I suspect the others are experiencing the same error message and are also running Vista.

Short Version of the Solution: You must run the Photo Viewer program as an administrator.

To do this:

  1. Close the program if it is open
  2. Right click on the program icon
  3. Select "Run as Administrator" - Yes you have to do this even if you are already logged into the PC with administrator privledges.
  4. You will be prompted to Cancel or Allow - Select "Allow"
It will now work.

Note: You may be asked for the administrator password if you are not logged into the machine as an an adminstrator already.

Hope this helps someone out there!

Posted on Dec 18, 2008

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I dont have the software for the photo viewer

Posted on Jan 26, 2009

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You don't need to format at all...cancel out of that...find your photoviewer program and run as admin. once you are in the interface nav to you pics folder. click on an image then click the right blue arrow on the bottom. now CLICK DOWNLOAD.. wait this takes a few.. once download is complete click the save button. Now you have pics on the ball :D

Posted on Jan 28, 2010

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HI

I purchase vu-me photo ball. when i connect photo ball to system, the system is asking Format the Photo Ball.

I try to format Photo Ball, But my systems shows to uanable format to Photo ball.

Please give the advice.
How to get this photos in Photo Ball.
Please confirm how get the vume free photo ball software in internet, and provide the site address to download the software from internet.

Please do the needful

My mail Address is : gvmrcp@yahoo.co.in


Posted on Jan 24, 2010

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