When i turn it on it goes to the opening sandisk screen. after that it just keeps turning off and turning back on, going to the same screen everytime right before it turns off. it just keeps reseting. when i plug it in nothing will read it at all and it doesnt make the mp3 player stop reseting itself. it just keeps doing it.
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Take the back cover off and remove the battery. If there's a memory card in it, remove it also. Let it sit for a minute and put the battery back in and turn it on. If it still doesn't turn on and locks up, then take the battery out and plug it into your computer with the battery out. Copy everything from the device and format it. Unplug it from the computer and put the battery back in and see if it turns on.
With the Sandisk you can just open up the battery compartment and pop the battery out for a second, then if you put it back in and turn the mp3 player on, it should work just fine. This is easier to do with the older ones that take AAA's, but unfortunately with the e250 you need a little screwdriver to remove the battery. (But the other day I used the flat part of a piece of jewelry; you can use whatever you have :D )
Do a Firmware upgrade first - http://www.sandisk.com/sansa/#/support-0/ Enter Sansa e200 series
If this does not work, try the other methods I suggest in my Sansa player "Tips and Tricks" - click on My Profile if you do not see the article in the solutions section (no offense to Fixya, but your website is not yet user-friendly - needs some work).
I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
i had the same problem. the solution i used was to unscrew the back and pop the battery out and put it back in. the only other option is to wait for the battery to die, which can take a while. it's definitely a flaw with the sansa. its happened twice within 6 months... good luck