Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

6 Answers

Ice maker stopped making ice.

The ice maker stopped making ice, and after about four months made a small amount and then stopped again!

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  • bobofbentwat Nov 09, 2008

    I had a service company come out to check the problen of the icemaker not working. Low and behold on the day he came (at least four months since last ice) there was some ice in the basket! It has not made any more ice since then which was a couple of days ago. Anyway, he said it probably needed replacement of the electronic mod and the icemaker itself because they uaually fail at the same time. The price for that was quoted at $350. That is when I decided to do more research and possibly purchase the parts and install myself. Please halp!

  • bobofbentwat Nov 11, 2008

    I checked the door which allows the ice cubes to go into the bin and it is not blocked.
    Does anyone think that replaceing the electrical panel in the icemaker area might solve the problem?

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The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. 

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

Posted on Nov 11, 2008

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First check to see if you have water in the well ,put your finger in it,if not pull the supply tube out and check to make sure it's not frozen,if not put back in,next you need to check the water supply inlet water valve on the back bottom of frig.,is you unplugg the wires to the water valve and put them on backward you can go to the water dispenser press like you want a glass of water,.then look in the icemaker to see if it shot any water to it,if not replace the valve,let me know how you do-mike

Posted on Nov 11, 2008

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I would not be very sure by just replacing the electronic part could solve the problem. cause you really would not know which part is broken. you still have the motor, the heater, the bi-metal to think of. that is why they recommend a whole assembly to replace.

but, if you still wanna do it piece by piece testing, i could help you but you have to be patient in our communications here.

tnx 4 using fixya,

drcool

p.s. address me in your reply so that i could reply back and the rest of us would know whom you are talking to.

Posted on Nov 11, 2008

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[thanks to a Father in Law who was a Sears and Roebuck service technician for 30 years]

You may have to remove the unit yourself, look it over carefully for problems that stare out at you calling for attention. Once, it is defrosted after dismounting, check the ease of movement in the moving parts and that nothing hangs up that could be rectified by a replacement sleeve.

While it is off and the water to the unit shut off check the supply line for issues.

Before dismounting check that the unit sits level and plumb in the freezer as well. An Ice Maker that isn't level will cause water to freeze in areas that can affect the movement of the ice cubes being dumped into the basket.

Regards,
Worldvet

Posted on Nov 09, 2008

  • Glenn Rogers
    Glenn Rogers Nov 09, 2008

    While it is out if you can connect it to its power supply lines carefully (use extreme caution when working around live or hot electrical wires and assemblies where water is present. Use thick neoprene or Nitrile gloves) see if you can manipulate the ice maker to dump the cube maker subAssembly. The point here is to ensure the motor is not burned out by having to force cubes past frozen ice from the ice maker not being level and plumb in the freezer.

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Chech to make sure the ice door that lets ice drop into the basket is not blocked causing a backup that freezes up and will not let any thing through.

Posted on Nov 09, 2008

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We could use more information such as model, does it do anything, what does it do. Make sure the water line isn't frozen, and that there is power to the maker. The motor could e burned out if there is power. I wish I could help more but I need more info.

Posted on Nov 09, 2008

  • Steve DiPolito
    Steve DiPolito Nov 09, 2008

    Unless you get an amazing stroke of fortune and can find a store that you can purchase the part through, the only way is to contact whirlpool and see if they can get you the part or contact the repair company that you had befor and see if they can order the part for you. The only real way to get the information you are looking for is to talk to someone that specializes in fridge repair and see if they can get you the part.

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1 Answer

Not making ice


Hello locket_mba, I am happy to assist you!

If your ice maker has stopped producing ice completely, here are a few simple troubleshooting tips that may help resolve your issue:

·It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.


·Make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.


·When was the last time the filter was changed? Water filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency.


·The ice maker fill tube may be blocked with ice or have a clogged water filter. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!


·The water shut-off valve or water-inlet valve, or both, may need replacing. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Hope this helps!

Jan 29, 2014 | Frigidaire Refrigerators

1 Answer

Fgh82844lf4


Hello nassaupc - If the unit has stopped making ice completely, try checking the following steps.

· It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there\'s no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.

· Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won\'t cycle properly.

· When was the last time the filter was changed? Most side-by-side filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency. The ice maker fill tube may be blocked with ice or have a clogged water filter. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!

· Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you\'ve found broken parts, you can just replace it.

Should these suggestions prove to be ineffective, contact with a professional to accurately pinpoint any potentially more serious issues.

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1 Answer

Frigidaire ice maker model jbnd-28 stopped working


Hello - If your ice maker has stopped producing ice completely, please check these, in this order:

It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.

Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

When was the last time the filter was changed? Most side-by-side filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency. A clogged water filter or a blocked supply water valve may also lead to low ice production.

The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!

Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Should these suggestions prove to be ineffective, contact a professional to diagnose the unit.

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1 Answer

Frigidaire french door refrigerator not making ice


Hello jcwilson2929 - If your ice maker has stopped producing ice completely, you can check the following:

1. It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.


2. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.


3. When was the last time the filter was changed? Most side-by-side filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency. The ice maker fill tube may be blocked with ice or have a clogged water filter. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!


4. Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

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1 Answer

Ice maker is not making ice


hello. i can help.

If your ice maker has stopped producing ice completely, check these, in this order:

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:

    • If your ice maker has a small red plastic lever, lower it to lower the wire.

    • If there's no plastic lever, simply lower the wire.

    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Small or too few ice cubes If the ice maker is producing ice poorly--making small cubes or too few cubes--you probably have a clogged water line, a defective water-inlet valve, or a defective ice maker mold thermostat that isn't cycling properly.

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I have the same refrigerator and was having a very similar problem. My water would dispense just fine, but the ice maker suddenly began making partial cubes of ice, then quit making ice, than started again before finally stopping again. At first I thought it was because the fill tube coming from the back of the frig was frozen, but after clearing it the problem persisted. I traced the problem back to the valve at the back right corner of the frig. I disconnected the power inputs and water lines, then took the valve apart. On the side that feeds the ice maker there is a small washer inside of the valve with a very small hole that only allows a limited amount of water flow through it. A small pieced of rubber had broken loose from another section of the valve an was clogging this small hole. I cleaned the entire valve system and reassembled it. The ice maker is now back in action!!! The fill tube going into the tray had frozen because of the small trickle of water that was going into it was not sufficient to keep it from freezing. Make sure this is still clear before turning everything back on. I hope this helps several of you out there, as this seems to be a common problem.

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