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My laptop can no longer connect to the internet, the ipv4 address is gone.

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  • kindashy69 Nov 09, 2008

    we have tried both wired and wireless and no internet, we r using steamstream 6520 modem. we have spoke to the techs at toshiba and they say its the service provider and the service provider says its the computer!! soo frustrated!! the computer cannot pick up the modems signal and the ip address we do have is not a good one! it starts with 169 and supposed to be 192.

  • Jannette Amandy May 11, 2010

    How do you connect the laptop to the Internet? Is wired or wireless?

    Do you have a router?

    If your laptop is connected to the modem, is Internet working?

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If your laptop is directly connected to the steamstream 6520 modem do you have Internet or no? Who is your Internet service provider?

Posted on Nov 10, 2008

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I have been having issues with my internet connectivity for a while - its been fix after fix and i feel like im slowly fixing the problem but adding more onto it. The exact problem from the top - Spee


Problem is that ipv4 config.
For any computer on a home network an automatic IP-address is handy. So the ipv4 config should be set to DHCP.
But then there should be a router that hands out IP-addresses and the IP adress of this router should be given in the ipv4 config as Standard gateway.
That is for home, but to resolve internet adresses your computer needs DNS, you can use common dns servers, or the ones given by your internet provider.
Fill these in under DNS in the config.

Aug 23, 2014 | Microsoft Windows 7 Home Premium 64BIT...

1 Answer

Find proxy server address


Changing TCP/IP settings Win 7 TCP/IP defines how your computer communicates with other computers.
To make it easier to manage TCP/IP settings, we recommend using automated Dynamic Host Configuration Protocol (DHCP). DHCP automatically assigns Internet Protocol (IP) addresses to the computers on your network, if your network supports it. If you use DHCP, then you don't have to change your TCP/IP settings if you move your computer to another location, and DHCP doesn't require you to manually configure TCP/IP settings, such as Domain Name System (DNS) and Windows Internet Name Service (WINS). To enable DHCP or change other TCP/IP settings, follow these steps:
  1. Open Network Connections by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818.jpg, and then clicking Control Panel. In the search box, typeadapter, and then, under Network and Sharing Center, click View network connections.
  2. Right-click the connection that you want to change, and then click Properties. 18abb370-ac1e-4b6b-b663-e028a75bf05b_48.jpg If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. Click the Networking tab. Under This connection uses the following items, click either Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), and then click Properties. 25e7e385-9327-4f7d-aab0-afa5aaf952ba_49.jpgThe Network Connection Properties dialog box
  4. To specify IPv4 IP address settings, do one of the following:
    • To get IP settings automatically using DHCP, click Obtain an IP address automatically, and then click OK.
    • To specify an IP address, click Use the following IP address, and then, in the IP address, Subnet mask, and Default gateway boxes, type the IP address settings.
  5. To specify IPv6 IP address settings, do one of the following:
    • To get IP settings automatically using DHCP, click Obtain an IPv6 address automatically, and then click OK.
    • To specify an IP address, click Use the following IPv6 address, and then, in the IPv6 address, Subnet prefix length, and Default gateway boxes, type the IP address settings.
  6. To specify DNS server address settings, do one of the following:
    • To get a DNS server address automatically using DHCP, click Obtain DNS server address automatically, and then click OK.
    • To specify a DNS server address, click Use the following DNS server addresses, and then, in the Preferred DNS server and Alternate DNS server boxes, type the addresses of the primary and secondary DNS servers.
    f598cd96-6bf9-47be-942d-7d0b0afdbd88_47.jpgThe Internet Protocol Version 4 (TCP/IPv4)Properties dialog box
  7. To change advanced DNS, WINS, and IP settings, click Advanced.

Mar 10, 2014 | Dell Latitude D600 Notebook

1 Answer

No internet access


Check the IP configuration for the network adapter. Make sure in properties for IPV4 it is setup to automatically get IP address and automatic DNS

Aug 20, 2012 | Dell Computers & Internet

1 Answer

D link router connection Hi I have recently bought a D link Dir 615 router and cannot connect to internet on my vista laptop. I have set up wireless on another laptop, PS3 and blackberry phone and they...


Everything looks normal:

Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-1D-D9-44-F8-15
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1c05:824a:4808:dd81%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 21 February 2011 13:48:48



At the command-line prompt, try: ping www.ucla.edu
If it responds, then you *DO* have a good Internet connection.

Feb 21, 2011 | D-Link Computers & Internet

2 Answers

GETCE6B1, Internet Protocol Version 6 Not Available


The 'IPV4' (Internet Protocol Version 4) was designed for a world with 4 billion unique devices (desktops, laptops, netbooks, iPod Touch/Phone, IP-TV, cell-phones, et cetera).

That limit is being reached!

The newer 'IPV6' (Internet Protocol Version 6) was designed to give a unique IPV6 address for EVERY SQUARE INCH of surface of our planet.

So, if your computer is "talking" to an IPV6 device (router or modem), you should _NOT_ get "IPV6 not available". However, if your computer is "talking" using IPV4, you probably _WILL_ get the IPV6 not available" message.

No big deal. If your computer cannot "talk" IPV6, then it should "talk" IPV4.

Jan 18, 2011 | Sylvania G-Netbook

1 Answer

What is ... '' Teredo Tunneling Pseudo-Interface , something to do with IPv6 as part of networking ??


Teredo is an IPv6 transition technology that provides address assignment and host-to-host automatic tunneling for unicast IPv6 traffic when IPv6/IPv4 hosts are located behind one or multiple IPv4 network address translators (NATs). To traverse IPv4 NATs, IPv6 packets are sent as IPv4-based User Datagram Protocol (UDP) messages. This article provides an overview of Teredo—including Teredo addresses and packet structures—and detailed explanations of how communication is initiated between Teredo clients, Teredo host-specific relays, and IPv6-only hosts using the IPv4 Internet, the IPv6 Internet, Teredo servers, and Teredo relays.
more at http://technet.microsoft.com/en-us/network/cc917486.aspx

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1 Answer

Wireless router problems


your computer is only connected to the signal coming from the router that's why it's saying connected but it seems that your router is not properly configured to provide internet access since your dns server is the same as your default gaetway. it could be that the your router is not in sync with the modem.
- if it's working before, tyr to power cycle everything by turning all the devices off then turn on the modem first, wait for all the lights on the modem to turn on then power on the router and the computer.

- if the router is for initial setup, kindly provide me you ISP, brand and model of the modem and how you connect the modem to the router and tell me if how you access the internet directly from the modem.

Jul 02, 2008 | D-Link 802.11g Wireless Router WBR-1310...

1 Answer

WR850 Install Problem on new VAIO Laptop with VIsta


try to change your OS! frfom VISTA to XP. because sometimes the problem is in not the router rather the problem is, conflict bet. IPv6 and IPv4.

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