Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Bin bottom release snapped off. How do i open the bottom?

The bottom of my cyclone bin will not open as the release catch has snapped off and i cannot work out how to take the bin off! any ideas???

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Take out the three screws on the to near the handle inside you will find the remains of the old part you can either replace the old part from the top and put it back together to open it normally or you can use the old release stick to push down the catch at the bottom if you decide to replace the part make sure the release stick is in the centre through the 2 holes its very tricky

Posted on Nov 11, 2008

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The shroud on my dc59 is full of dust is there any way of cleaning it


Hi Marian, it's Jack at Dyson.

It's normal for harmless static to cause fine dust particles to cling to parts of the cyclone pack after use. This won't affect performance as the airflow doesn't need to pass through this dust.

It's not possible to remove the mesh shroud, but you can clear any fluff or clinging debris from the shroud after removing the clear bin. In order to do this, press the red bin base release catch once to open the bin base. Then with the base still open, press the same red release catch firmly a second time to disengage the bin.

shroud-dc59-full-dust-any-way-cleaning-y55pbet4r2t5yihta4k1snnu-3-2.jpg

You can then use a dry cloth or soft brush to remove any debris from the fine mesh shroud. Please don't attempt to wash or submerge either the clear bin or the cyclone pack, as this could cause damage not covered under your Dyson warranty.

I hope this information is useful, but you're welcome to get in touch with our experts if you'd like further guidance. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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Make sure you switch off the vacuum cleaner.

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To remove DC24's clear bin from the cyclone pack, first remove the clear bin and cyclone from the vacuum, and press the red bin base release trigger to open the bin base - as if you were emptying the machine. Then with the bin base still open, look at the rear of the cyclone pack for a silver catch - this catch will allow you to disengage the clear bin.

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Hi there,

I am sorry to hear you are having difficulty opening your clear bin. The mechanism that releases the bin base is actually part of your cyclone assembly. When you pull the trigger, a small clip at the bottom of your cyclone releases the bin base. If this clip is missing or broken, part replacement may be needed to resolve the issue.

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Hi there,


I am sorry to hear your canister is not fitting properly. You may want to separate your cyclone assembly (the top purple portion of your canister) from the clear bin and reattach the components to ensure they are fitted together properly.



To do this, open the bottom of the clear bin, as if you were emptying it. Please be sure the bin is positioned over a trash receptacle in the event there is debris in the bin. Once the bottom of the bin is open please look at the back of your canister. Below the purple top of the canister and to the left of the debris inlet is a clear plastic loop that you can slip your index finger through. Just above this loop is a gray release catch . Using your thumb, press down on the gray release mechanism. At this point you should be able to gently pull the clear bin away from the cyclone assembly. After separating the pieces, briefly inspect them to confirm they are not damaged. If there is no obvious damage, close the base of the clear bin and place the bin on a hard flat surface. Next, carefully lower the cyclone assembly onto the clear bin. It may be helpful to use the red plastic piece on the back of your cyclone assembly and clear bin to line the pieces up correctly. You will hear a slight click once the pieces have been successfully reattached.



Please attempt to return the canister to the machine. If you are still not able to attach the canister successfully, please call us so we can provide further assistance. We can be reached at 1-866-693-9766 (US), 0800 298 0298 (UK), and 01-475-7109 (IE).




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If you take out the canister (as when you are dumping the bin), and flip it upside down and then squeeze the bin release button, you will see that it moves a rod inside the cyclone assembly.  At the end of this rod is a plastic (plastic.. redundant, as the entire Dyson is practically plastic) latch that catches onto the bin's lid and locks it in place.  A broken latch means it doesn't lock the lid in.
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