Question about HP 120 Copier
This low-priced copier worked fine until we put a new ink cartridge in it: what could have gone wrong?
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Posted on Jan 02, 2017
Try a hard restart, which simply means unplugging the power cord of the printer, and replugging it after one minute has passed. If that does not work, then rerun the CD used to install the printer. Both techniques reprogram the electronics, to a certain extent.
You can also visit the HP website, to see what solutions are being offered for various printer problems. They probably have a number to call, in case you need to talk to a technician.
Hope these suggestions help you out.
Posted on Jul 04, 2008
With reference to Expert Burti, he has given the solution to your problem.
"Just got off the phone to HP and the issue is resolved *phew*. This waswhat I was told to do for my C5180. First they told me to do a powerdrain. This is done by pulling out the power cable and then holding theon/off button for a minute, then putting the power cable back in (this didn't work).
Then we did a master reset. Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in. This sorted it. :
Have to say it looked like this whole process used up shed loads ofink, so by the time I had finished I needed to replace 3 cartridges!
HP were pretty good and were very willing to send out a new printer if the reset didn't work (as the printer is still in warrenty). Hope you get yours sorted too."
With thanks from expert Burti.
Posted on Jan 02, 2009
Excuse me--but I would like hp to have a look at this series and come out with a statement.
I did call someone in computer repair i think he said they cannot fix it (I don't remember that part)--but (this I do recall) that it probably needed a sensor to be replaced.
I have another bone to pick with hp--revealing: I did use the quick set up format and did not watch any dvd s on it if they gave them--
one thing I've guessed from all of this--there are several colors that get used up awfully fast, and yellow is one of them--even when we have our default set for black. double check yourselves: I believe that their nice black is created with yellow and other colors as well as the black cartridge.
Since I cannot say whether this was revealed in any of the handouts or an instructional video, if there was one--I don't know that they didn't tell this outright.
To be truly user friendly--I don't think that sort of information should be so buried that a casual user wouldn't know that.
(Sure it makes what they more impressive if you don't know how they do it, but I'd like to think they want us to choose easily what colors we are using, especially when printing 'black' ink!)
Posted on Jan 22, 2009
Try putting a solid cyan sheet on copy board and copy many times then try head clean You may need to repeat this several times
Posted on Apr 23, 2009
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