Question about DISH Network 311 DTV Receiver

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Aspect ratio, cuts off edges of picture.(NOT THE T.V, THE RECEIVER!)

See above, pretty clear.

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Dilon, 311's have no aspect ratio adjustment and is not able to switch from the standard 4:3 setting therfore if it is connected to a TV with a large screen the TV has to stretch the picture to fill the screen thus cutting off portions of the picture. I suggest you get a HD receiver as they will be able to change the format and aspect ratio but even these make some sacrifices to fill the screen as well. Most notable of the losses will be the ticker tape at the bottom of the screen where sports scores usually are displayed. Thhis is all a result of the plethora of screen sizes on the market and will not be resolved anytime soon that I am aware. Dish has a 211 which is a one room HD receiver, 612 which is a one room dual tuner receiver with DVR, 222 which is a dual tuner two room receiver with HD capability to the first location and SD to the second, 622 and 722 which are both dual tuner two room DVR receivers with HD to the first location and SD to second. I am sorry I could not bear better news but I wanted to thank you for using Fix Ya and if you need further assistance please let me know.
Jim

Posted on Nov 10, 2008

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Picture on screen is too big head of people are cut off it does not show complete picture


Use your cable or satellite tv remote to adjust the aspect ratio. If you have cable there is a button on the remote called hd zoom and it has this symbol: #. On the satellite tv remotes it usually says format or aspect. You might even have to go into the cable box/satellite tv receiver menus to adjust the aspect ratio/picture format. Once you have done so you can fine tune the picture even further with the television remote's wide/format/aspect/zoom button. Also check and make sure your television is on the right input and that your cable box/satellite tv receiver is set at the right resolution for the television 1080p/1080i/720p.

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Picture is being cut off at edges eg, Can't read all the written strips on screen.Titles on the edge of screen are cut off


From what you describe your source material is 4:3 aspect ratio but you have the screen set to 16:9 zoom.
You need to goto your picture settings and find the automatic picture option and use that.
This will stretch the screen correctly without cutting of the edges.


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Ticker along bottom of screen for news channels and sports channels is being cutoff along the bottom. That is, the ticker moves right to left and I can read it but the bottom 10-15% of the letters is...


Hi,

I might need a little more detail to solve this problem - I suspect the problem is an incorrect setting on your cable/satellite receiver (assuming you are using one), but let's start with the TV.

Firstly, switch the TV on and select a channel where you can see the ticker. Then press the "FORMAT" button (above the red REC/CONNECT button) on your Mitsubishi remote control. This will change the screen aspect ratio and the current setting will be displayed on screen. Each time you press the FORMAT button the screen size should change.

The screen aspect ratio settings for your TV are STANDARD, EXPAND, ZOOM, STRETCHED and NARROW. Press the FORMAT button repeatedly until "STANDARD" is displayed on the screen. If the ticker is still cut off, you need to change the aspect ratio setting on your cable/satellite receiver.

Please note: If the TV will only allow you to select STANDARD, this is not a fault. It simply means that the aspect ratio cannot be changed on the TV because it's displaying a picture from an external source, i.e. a cable/satellite receiver.

You should then look for a button on the front of your cable/satellite receiver or the cable/satellite remote control marked "FORMAT" or "ZOOM". When you have located this button, try pressing it repeatedly until the ticker is both fully on the TV screen and the picture covers the entire screen.

If you don't have a FORMAT or ZOOM button for your cable/satellite receiver or you are unable to set the picture size correctly, leave the TV set to STANDARD and then reply to me with the brand and model number of your cable/satellite receiver. I will then be able to assist you with finding the correct picture settings and give instructions on how to set these correctly.

I hope this helps - please post back here if you need further assistance.

Regards,
BElectric

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Normal aspect ratio is 4:3, and the wide aspect ratio is 16:9. If you play a game meant for 4:3 and you change the TVs aspect ratio to 16:9; part of the picture will be cut off. It is not the fault of the TV.

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Have you tried changing the aspect ratio? On your remote there should be a button labled aspect. Otherwise you'll need to access the service menu and change the vertical height and horizontal width.

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I just had this problem and got it solved. The issue is that your cable box is likely set to the wrong aspect ratio, so your tv will not be able to display the picture properly without this setting changed. On my cable box(Pace), you need to turn the power off to the cable box using the remote. Then hit the menu button on the remote and a new menu will appear on the screen. Change the aspect ratio to 16:9 and you should be all set. Hope this works for you too.

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Sounds like you may have the aspect ratio setting wrong,look for a button labeled aspect,ratio,wide any of these on your remote then press multiple times until you get the picture formatted the way you like it.If you have a satellite receiver or a digital cable box they also contain an aspect ratio adjustment in their menu system so you may need to check there also. Good luck !

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Yes, it is possible the settings from your cable box maybe set to the wrong ratio eg:letterbox. Depending on what type of box you have, look in the cable box menu for a settings option, then change the aspect ratio to a different format.

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That is because you are watching the picture in the 4:3 aspect ratio. This is normal when you are watching a channel that is being broadcast in 480 or digital. But once you tune to a station that has 1080 or at least 720p which is true high def then the picture should expand to 16:9 aspect ratio. It will switch between the two automatically as it determines what type of signal it sees. You can force the resolution to change by pushing the format or aspect ratio button on the remote but you will lose picture quality.

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