Question about GE 30 in. Profile JP350 Electric Cooktop

1 Answer

GE Profile JP350 cooktop stopped working

Hi all,

A couple of days ago, some water was accidentally spilled on top of one of the control knobs, causing a loud pop to be heard.

Now none of the elements turn on, and the knob that was splashed is more difficult to turn. Though my first guess was that there was some sort of short, I pulled off the knob and the stem seems to be fairly well sealed.

Any ideas? I'd hate to spend $200+ on an electrician when a new cook top can be bought for about double that, but I thought I'd check here first.

Thanks!

Posted by on

  • duchessvik Feb 28, 2009

    i must have dripped the steam/condensation from the pan on to the large/small burner switch and the lower right control knob. i finished cooking, sat down and heard a POP. cooktop was dead. tried resetting circuitbreaker, immediately it popped again. is it a matter of letting it dry out? will i have to rip it apart and replace the switch? if anyone has a fix, i would appreciate hearing your answer!



×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

OK, i think the problem took care of itself. definitely got water down in the infinite switch for the lower right burner. let it dry 12 hours and reset the breaker, now works fine. but, i know if i do that again, or if it happens randomly, i will have to replace the switch and seals (available at repairclinic.com)
to do that, you have to remove the cooktop (screwed down by a strap in the back to the back wall of the cabinet) remove the sheetmetal to access the switches and replace. just keep the wiring straight, and ALWAYS replace the seals, they leak over time.

Posted on Mar 01, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The unit light (not the hot surface indicator light) in my GE Profile ceramic cooktop does not turn off although the burners are off.


Hi Danielle, I reviewed the manual for the GE JP350 cook top. Pg. 6 states:

"The UNIT ON indicator light will glow when any surface unit is on."

If the burners are all set fully to the Off position, this lamp should be off. The off position requires that the knob be pressed in to change to Lo, High or any position between (once no longer in the Off position, depressing the knob to change it is not required). If you're able to change the from Off position without pressing the knob, there is an issue with the switch - that may be contributing to the problem.

The cooktop is a 208 / 240 volt appliance. This is the highest voltage in your home. Voltages as low as 50 in the right circumstances can kill, and for this reason repairs must be performed with safety as the first priority. The cooktop sensors have determined that a control is on. If they are indeed off, there is a problem with either the sensor or one (or more) of the controls. You may have luck by locating the circuit breaker or fuse (2 pole 40 amp breaker or (2) 40 amp fuses) and removing power from the cooktop for a minute or two, and then restore power. This would allow the electronics to reset and if a logic problem - it would clear. If there is a hard fault somewhere, the indication would return again.

You should have the cooktop professionally serviced if the indicator fails to extinguish. I hope this helps & good luck!

Sep 16, 2011 | GE 30 in. Profile JP350 Electric Cooktop

1 Answer

GE Profile cooktop JP360. Trying to remove cooktop to install new granite countertops. Also have GE built in oven JTP 15 below. Called G.E. Customer Service today and was told to just pry the top off...


Hi marilynmcdon,

You can do it yourself. These cook tops are not glued to the granite at all (Or is not supposed to be). Simply lift is up slowly, start from the side, and lift it slowly. If done carefully you won't damage anything.

Hope this helps

JEDEMEYER1

* If this solution helped you, please rate it.

Aug 09, 2011 | GE 30 in. Profile JP350 Electric Cooktop

1 Answer

I have a GE 30 in. Profile JP350 Cooktop. The large, front and right control seems stripped and will no longer control the cooktop. Also, the part that it sits on at the cooktop is not protruding up as...


Hi sounds like you have a busted switch assembly, this is very much fixable the part is around $50, but you would need to remove the top of the stove which requires pulling the unit from the counter, this is slightly more involved, but definitely doable i would also change the knob. A more accurate name would be infinite switch.


Sean

Mar 28, 2011 | GE 30 in. Profile JP350 Electric Cooktop

1 Answer

Why is ON light glowing with knobs on off GE PROFILE COOKTOP


That is to tell you that your Infinity Switches are faulty and no good.
So whatever one is lit, change it

Jul 26, 2010 | GE 30 in. Profile JP350 Electric Cooktop

1 Answer

My GE Profile JPG636 cooktop has an ignitor problem. It clicks constantly, and all the ignitors on all 5 burners are 'going off'. It happens every 8 or 10 seconds whether we're cooking or not. If anyone...


The most common cause for this issue is from liquid getting into the ignition system for the range. If someone has spilled water or other liquids into the burner knobs or the ignition system it will cause an electrical short in the system causing the igniters to come on constantly when the knobs are off. The fix to this is to unplug the range and wait 24 hours for the liquids to dry up. You can speed up this process with a hair dryer pointed at the burner stems(knobs removed). Once the liquids have dried up the problem should stop. I would not leave it plugged in until then because the ignition system could be damaged from the constant sparking.

Feb 23, 2010 | GE Profile JGP636 Gas Cooktop

1 Answer

GE profile gas cooktop - sparker firing with knobs turned off?


replace your spark module
have you spilled liquid on the cooktop recently?
if yes let it dry for a couple of days and see what happens.
sometimes when you spill liquid on the cooktop it grounds out the spark module and it will continue to spark until it drys.
let me know if you need more help

Feb 15, 2010 | Cooktops

2 Answers

GE Profile Cooktop was just cleaned and the burners cont. to clic


you must have gotten water down the igniter switches.try drying out underneath the knobs. or leave unplugged till they dry.

Dec 05, 2008 | GE Cooktops

1 Answer

Glass top


The cooktop will need to be removed from the counter. Turn it upside down and remove the screws. The biggest problem will be removing the cooktop from the counter. Sometimes it is not worth fixing as the part could cost around $400. NEVER use a cracked top as it could suddenly explode. This is tempered glass and very unstable if cracked or chipped.

Jul 10, 2008 | GE 30 in. Profile JP350 Electric Cooktop

Not finding what you are looking for?
GE 30 in. Profile JP350 Electric Cooktop Logo

893 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Cooktops Experts

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

meztang
meztang

Level 2 Expert

112 Answers

yadayada
yadayada

Level 3 Expert

64286 Answers

Are you a GE Cooktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...