Question about Acer Aspire 5570-2758 Notebook

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Webcam not working

I am having acer aspire 5570 notebook with 1.3 mega pixel webcam, when i open the camera, its showing camera is in use by another program with button of reconnect

but i am not able to see any pictures captured by camera

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  • Snowblood Dec 22, 2008

    I have recently accquired this laptop, but my web-cam is not working, i cnnot seem to find it in my drivers...

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1 Answer

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  • get your drivers from www,acerpanam.com

Posted on Dec 16, 2008

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When ever i open my webcam its showing camera is not installed or camera is occupied by another user


If it says, camera is occupied by another user, open Task Manager, look for Your Webcam Software, maybe CyberLink, end process. If it says, webcam not installed, open Device Manager, Imaging Devices, Is it listed? Enabled? Working properly? Driver needs updating? You can find the original driver for your Acer webcam here, select your OS: http://support.acer.com/product/default.aspx?modelId=1870

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Your 1.3MP Camera is indicated by #1 in the photoi. Located at the top of your LCD, when Fully Open, it is near the latch.


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Acer may have preloaded a Webcam program, but you can also use Freewares like Live Messenger, Skype, or Yahoo Messenger with the Camera.

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This link is to the Acer USA Driver download website.
They apparently use a couple different cams so check you hardware profile in device manager and see if it says what you have.
Go to this link and get the webcam driver and reinstall it.
http://us.acer.com/acer-v2/service.do?LanguageISOCtxParam=en&miu10einu24.current.attN2B2F2EEF=3750&sp=page15e&ctx2.c2att1=25&miu10ekcond13.attN2B2F2EEF=3750&CountryISOCtxParam=US&ctx1g.c2att92=453&ctx1.att21k=1&CRC=2054404012

Jun 09, 2009 | Acer Aspire 5570-2758 Notebook

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Acer Aspire 5570 WebCam not working [logitech Orbicam]


unplug cam, restart pc then plug in should work fine.

If not unistall the webcam drivers and install them again :)

Apr 21, 2009 | Acer Aspire 5570-2758 Notebook

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Webcam not working..says not found!


solution 1: reinstall your yahoo messenger

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Jan 19, 2009 | Acer Aspire 5500 5570-2609 Laptop

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Download driver and application and then install it from here :

http://www.drivercabinet.com/acer-aspire-5570-webcam-camera-driver-downloads/

Note: there are 4 different driver, because i can't tell which oneinstalled in your laptop, try each of them but remember to uninstallprevious driver before you install the new one.

Nov 02, 2008 | Acer Aspire 5500 5570-2609 Laptop

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Web cam


Hi selamat_8832,

I think that the most likely problem here is the driver/software of the webcam, which is the acer crystal eye webcam. You should just uninstall the software from Add/Remove Program (Windows XP) or Programs and Features (Windows Vista).

Then afterwards, reinstall the software/drivers using the disc that came with your Acer laptop, it should contain the all the drivers for the laptop including the webcam. Just pick the correct driver to install. Now if you don't have the CD or is missing you can goto this link: http://www.acerpanam.com/flex/acer/bin/acer.html#app=2766&9e7c-selectedIndex=0&3386-selectedIndex=2&bca4-selectedIndex=1&bf37-selectedIndex=1&4f90-selectedIndex=1

When you open the page by default it should show the Drivers tab. Under the tab there are items you can choose from: Select Product Type, Select Product and Select Download. You first need to click on the "Select a Product Type" choose there Notebook. Then it will goto the next item which is "Select Product" choose there the model of your laptop which is an Aspire 4530. Then it will automatically goto the "Select Download" and it will show all the possible drivers you can download including the webcam drivers (acer crystal eye webcam) and they are labeled either for Windows XP or Windows Vista. So pick the one you need.

Hope this helps!

Peace! :)

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you can download the driver (webcam) from www.acerpanam.com

FYI, if you can't find the driver under AS 3680, try AS 5570 or AS 5570z

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in site official of accer driver webcam ASPIRE 5720Z for vista have 3 option driver. u can try it.

1. logitech (download)
2. Suyin (download)
3. Bison (download)

good luck.

best regard by yunus

Aug 16, 2008 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

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Download driver and application and then install it from here :

http://www.drivercabinet.com/acer-aspire-5570-webcam-camera-driver-downloads/

Note : there are 4 different driver, because i can't tell which one installed in your laptop, try each of them but remember to uninstall previous driver before you install the new one.

Jun 16, 2008 | Acer Aspire 5500 5570-2609 Laptop

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