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Message remove and check cartridge - HP Office Equipment & Supplies

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First, ensure you are using original HP cartridges. 3rd party and refilled cartridges tend to give this error. If you are using original cartridges, try a hard reset of the printer and see if this helps - unplug the printer from power supply and PC for about a minute and reconnect and see.

Finally, remove the cartridges and try reseating them to see if this resolves the issue. Should the error still persist, it could indicate a sensor failure, which will require servicing.

Hope that helps!

Don't forget to ACCEPT this solution if it helped.

Posted on Nov 09, 2008

  • Swilin Sampson
    Swilin Sampson Nov 09, 2008

    If that doesnt help, please respond with make and model. Use the Add Comment button.

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The problem description you have listed is very vague. Based on the info listed, I would take the cartridge out and put it back in. The problem could be that it is not put in properly. Also make sure it is not empty. Without more description, there isn't much I can do.

Posted on Nov 09, 2008

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This indicates that your cartridge is not properly placed .

You need to remove the cartridge and replace it properly.

For further help provide more information .

Posted on Nov 09, 2008

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Just replace the cartridges.

Posted on Nov 09, 2008

  • mmechanics Nov 09, 2008

    the problem is of the cartridges for sure.replacing the cartridges will solve your problem.
    for any thing else feel free for further queries.
    rate the solution if it helps.
    thanks.

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