Question about Sony DRU-810A DVD RW Dual Layer Burner

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CD tray does not open when Button Pressed

My DVD Writer does not respond when i press the button on the drive to load the disk. I have to manually open & close the tray by inserting a pin but it does not detects any cd. In my Computer I am able to see the DVD drive icon. but the drive feels dead. Upgraded the firmware to 1.0d. I have just now Reinstalled Windows Xp Home but to no avail. Pls Help

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Re: CD tray does not open when Button Pressed

Does the tray open when you right click on the drive icon in "My Computer" and select "eject"?

Posted on Aug 29, 2008

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Re: CD tray does not open when Button Pressed

Turns out that my drive just doesnt like DVD-R types. All others work well.

Posted on Mar 24, 2009

Re: CD tray does not open when Button Pressed

Im having a similar problem to t his orange light flashes as if its trying to open but i have to open manually if i do when i put in a disc it wont read it anyways

Posted on May 30, 2008

Re: CD tray does not open when Button Pressed

I have the same problem and it looks to me to be the sledge motor that is faulty

Posted on Feb 11, 2007

Re: CD tray does not open when Button Pressed

The dvd burner burner has a fault in it.if y have warranty get it replaced.i did the same thing when my disc tray didn't open.

Posted on Jan 01, 2007

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Re: CD tray does not open when Button Pressed

If you are able, check the power lead to back of the dvd,if you have a spare power lead coming from your power supply(normally atleast 4 leads), give it a try. Try also uninstaling your dvd in system properties, by right clicking and select delete, then restart pc to see if it's found again, but when the pc boots it should check the drive, you will notice the light on front of dvd light up, if not there is no power or the dvd is dead.

Posted on Oct 25, 2006

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Re: CD tray does not open when Button Pressed

It may be that the button is not reaching the DVD drive. Try slackening two screws on the right hand side of the DVD drive and move it forward a fraction. Chris Tremaine

Posted on Jan 09, 2007

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SOURCE: Drive does not opens even when the button is pressed number of times.

Check how well it is sitting in the slot.Many times the slot is too tight and this often gives problems to the floppy drive and CD Rom.This leads to mechanical stress. Relieve this stress and it will easily open.Hope this helps in solving your problem.

Posted on Jul 04, 2008

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SOURCE: The CD tray will not open or close when pressing

First, have you used eject of operating system, under computer then choosing drive, right click then enter eject. Does this work, ejecting tray from drive?

If this operation works, then your problem is one of two issues which is causing a connection failure. First using an air can with hose, the thin red or white one that cam with it when purchased. Blast air around the outer edges of button on multi drive face, see if some dust or airborne contaminate has blocked connection. If this doesn’t work, in addition you are unable to survive use operating system to operate this function, then you have to open tower and remove the multi drive and the face plate of this multi drive should be interchangeable for color matching to different towers. Slowly pull off face plate carefully so not to break it. Inspect the multi drive and clean accordingly with air or a clinging swab, it’s like a long Q-Tip. Denatured alcohol works well to remove contaminates and if you are without testing connections, a USB kit with power supply? The only way to check if your cleaning was successful is to reinstall it. Removal & installation is provided at the end of this message.

If operating system does not eject tray, and if it is not on warranty, junk it, buy a new one. This is a much cheaper then a labor intensive check of electronics. Even replacing button, is costly compared to purchasing a new unit.

Plus while removing multi drive, which is absolutely simple and not to be feared, easier on laptop, notebook then PC, but both are simple a five year old can do it. But you’re on a PC desktop, so if you’re already familiar you might get lucky and find it was a plug loses. Hay I always think positive even if the odds are better to win the lottery.

Open tower and remove the power supply the connector remembering to reverse install starting with connecter the power supply. Ok on each side of drive, you should see the mounting clips which are unlocked by an opposite pulling towards each clip and pull up and out. Then use a Philips screw driver and remove clips from the sides of the multi drive. Either IDD or SATA connection used depends when your computer was manufactured. IDD is cheaper then SATA, not a big spread but 10 to 20 dollars usually.
Not sure whether IDD or SATA , the best thing is take it with you and go to Comp USA, these guys are really aggressively priced for volume sales rather then the others who can be significantly higher. Bring your Multi Drive with you and they can either replace the exact unit or with a compatible to your system and OME manufacturer of system unit. PC is more receptive to a new drive then a notebook, these usually require a specific drive which can be one of maybe three or four certain drives that are compatible to OEM Programming coexisting with windows.

I must warn you that if you are not comfortable with dismantling you multi drive, don’t, it’s actually cheaper to buy a new one then to fix one. 30 to 40 dollars no more then 100 dollars, But for blue ray I have seen anywhere between 100 to 200 depending on where bought and final manufacturer, this is because some brands like HP and Sony also use Panasonic, liteon, Matshita and others then one they have manufactured.

Good luck.

Posted on Jun 08, 2010

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SOURCE: Sony Optiarc AD7260S shows in explorer, but does not detect CD/DVD

When you insert the disk, can you hear the motor spinning the disk?
If not- the Nidec drive motor failed. It may still be under warranty or you can try to replace just the motor if that is the case.

If you are hearing it spin, something on the pickup may have failed.

Will it play an audio CD? If so, the DVD pickup failed.

Posted on Dec 18, 2011

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Source tray opens, however, none of the target trays open

In order to solve your problem, please answer the questions below:

1) Does the drive(s) light up when the unit is powered on?
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3) Does the drive burn during the copy process?

Admittedly, this can be a simple or complex problem. If you would like, please give us a call @ 877-686-8868 x208 for technical support. Thank you for your inquiry and thank you for purchasing EZ Dupe products.

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I have a Lite-On DVD writer that will not open unless disk is in.

The problem is with ur DVD Writer Tray, Some of the reason ur dvd writer tray get jammed. For the temporary purpose you can use the manual eject pin hole Technique.

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What can i do to open the door on my ez-dub

HI Buddy If your cd drive not opening no prob haah,, i have solution to open this, near by your cd room button there would be whole tiny whole ok, you have to do that when u pressed the button same time your have to entered the pin in to whole then your cd drive will come out easily.

if u will suceed then reply me plz ok best of luck.

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Drive does not opens even when the button is pressed number of times.


One of the things that I have noticed about these drives have been the complications that will be experienced with the tray motor assembly. Often the gears on the tray that connect to the motor become worn from jamming and use. Another problem that takes place is that the tray never returns to the proper position once the disk is inserted.
I would like to know the age of the drive since the MTBF is only 70000poh

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Drive won't open

u can see a pin hole on the drive just above the open button or the green the button once n poke the hole with a pin ,,,,it ll hit a soft end...continue pressing it with some force....the tray will open...

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the carriage unit (tray) is braoken, you can open it up and use plastic weld to fix the broken off part or you can change the tray or buy a new one :)

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