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Before you try Flashing the Firmware, try this ;
Push and hold the # Key until it shows Vibe & Ring on the Display,
It is very possible that the phone is in Silent mode.
Let me know if you have any further questions.. :-)
I've got the same problem! Cracked my screen and when I tried to replace it with one I bought off eBay I got nothing but a white screen when I turned it on! Returned that screen and got another one from a different seller and still get the white screen. So I'm thinking its not the LCD screen, unless I just have bad luck. The keypad is also new, but now I'm gonna try to replace the ear piece flex cable set, because I can't figure out what else could be wrong with it. The phone powers on and operates as normal calls (incoming/outgoing with texts); I can even hear out of the ear piece.
So... Anybody have any ideas? anybody? breaker breaker...haha
I have the same problem with my z3. I left my phone on the table, and all of a sudden, my normal screen was replaced by a flashing white screen. I called T-Mobile, and they had me try to reset the phone. You can do this by going to settings, then Master Reset. This will restore the original settings, and the rep said that sometimes this helps. Master Clear is the next step, which wipes everything off the phone. Nothing has worked for my phone, so I have to call Motorola today to try and get a new one. Good luck with your phone.